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Our GTM Enablement team supports 2600+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We pride ourselves on providing equitable, industry leading learning experiences for the Sales and CS Teams that empower them to become more productive while growing their skill set and enabling HubSpot’s long term strategy.
Our team is growing and we are currently looking for a Programme Manager Global Onboarding. Your primary responsibility in this role will be to develop the long-term strategy and continuously improve our role-based onboarding programme Launch & Accelerate for all reps at HubSpot across our Sales and CS teams. You’ll also be responsible for using data to understand what’s working, what’s not, and what we need to change to optimise Time to Ramp. Your goal is to create a remarkable and equitable onboarding experience for our Sales and CS reps to set them up for success, drive maximum productivity and create a culture of learning from day one.
As a strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the Sales and CS teams as your end customer. You won’t always be given a clear map to the solution, but you will be given the tools and autonomy to build that map and navigate to a successful end goal.
Job Responsibilities:
Manage onboarding for over twenty roles across Sales and CS at Hubspot.
Work closely with the Instructional Design team to continuously iterate and provide a world class, role-based onboarding experience that spans across the globe, yet caters to our regions.
Support the facilitation team to deliver impactful content that resonates with our new hires and that supports maximum productivity from the get-go.
Equip our Regional Enablement Partners to communicate with senior leadership on progress and status on a regular basis.
Stay on top of global trends regarding ‘best in class’ onboarding.
Develop a clear strategy to keep the onboarding programme relevant and reduce Time to Ramp.
Report on success metrics and write up debriefs.
Characteristics & Skills needed for the job:
Extensive experience in Enablement (Sales or CS Enablement preferred)
Understands what makes Sales and CS people tick – can empathize, build trust and provide support when needed.
Onboarding experience – Strong background in onboarding, either from an instructional design, facilitation or management/strategy perspective.
Managing ambiguity – You are comfortable and thrive in an ambiguous environment.
Communication – Competence in group communications and public speaking; comfortable with appearing in and communicating through recorded video.
Setting strategic direction – The ability to work with stakeholders, understand needs and translate vision into a clear, global strategy is essential.
Creative Thinking – Driving process improvement & general operational vigor with a knack of “figuring it out.”
Data-driven decision making – Uses data to drive strategic planning or business changes. Influences with data and analysis. Can evaluate circumstances and weigh pros and cons in a situation using evidence
Driving Influence – Ability to gain idea buy-in from all types of stakeholders by defining expectations, planning ahead and careful communication. Capacity to shape or affect other people and situations.
Cash compensation range: 92000-128000 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Important COVID-19 Guidance (For candidates applying to roles in the United States):
Per HubSpot’s policy all employees who wish to work @office or @flex or to visit an office in-person must be fully-vaccinated. At this time, @remote employees are not required to be vaccinated.
Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot’s Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.
