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Overview
HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation and community services with approximately 12,300 employees, 3,700 affiliated physicians and 3,100 volunteers.
HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.
As a community healthcare system, we have a unique responsibility to keep our facilities as safe as possible to protect our patients and team members. With this in mind, we require all new hires to have received the first dose of a COVID-19 vaccine before their start date and be scheduled for their second dose. New hires who choose to receive the Johnson & Johnson vaccine only need one dose to fulfill this requirement. Reasonable accommodations will be considered.
Responsibilities
Job Summary
The Manager-Billing works under direction of the Director, plans, organizes and supervises the daily operations of Network Medicare/AHCCCS/Tri-Care/Commercial billing, as well as, supports personnel. Responsible for regulatory reporting and compliance for Medicare/AHCCCS and all other guidelines. Responsible for ensuring all billing systems including rejected and failed claims are reconciled and resolved to prevent billing failure. Responsible for maintaining adequate staffing levels to effectively bill and collect receivables, monitoring employee productivity and quality of work.
Manages the personnel assigned to the section. Monitors employee productivity as well as the quality of their work. Monitors and approves overtime as necessary. Assists staff with issues related to training, personnel matters (i.e. payroll, discipline, vacation and time off requests) and information system issues. Interviews and hires staffs as necessary. Serves as a resource for Patient Financial Services within departments and personnel.
Monitors billing and collector work files for account activity, aging and employee productivity as well as quality of work.
Maintains level of knowledge for HIPAA, federal regulations, hospital policy and reimbursement criteria. Attends departmental meetings in order to enhance communications within departments. Participates in process improvement.
Assists Information Services Department with enhancing computer systems electronic billings and collections, control procedures and efficiency of intra-company communications. Performs other duties as assigned.
Qualifications
Education
Associate’s degree in healthcare or related field and or 2 years’ experience in lieu of Associate’s degree. Required
Experience
4 years 4 years of Billing and or Collections experience. Required