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Leadership is an Action, not a Position
At HNI, we work with ambitious companies to help them de-risk their business and boost their performance. We are seeking a passionate, high performing leader with management and insurance street cred that either wants to take the next step in their career or has worked in a similar capacity within a medium size company.
As the Benefits Manager, you will provide leadership and management necessary to ensure that the organization has the proper operational controls, procedures, and people in place to effectively grow your department and ensure the success of overall operations. At our core, we believe that our values and purpose will be what drives the most success and innovation amongst our team, and we are looking for someone who not only understands these values, but lives by them through and through.
We strive for an employee-first culture and wholeheartedly believe that satisfied employees lead to more success overall. We also know that a manager has the power to make or break the overall employee experience, so we want to make it a good one.
Once in the role, you’ll be provided with all the training and tools you need to learn the HNI-Risk Advisor way – we know this is key to success. Plus, you’ll have a boat load of resources available at your fingertips. Most importantly we are searching for someone skilled with the ability to seamlessly work with and challenge others to drive a balance between the day-to-day operations and an inspiring culture.
Here is what you’ll do:
You’ll be the main support for an awesome team of Employee Benefits professionals.
You will have a hand in maintaining an ever-improving process mindset within the organization.
You’ll be at the leadership table working with other leaders to set the stage for our continued growth through the lens of operational efficiency.
You’ll have a team of outstanding Team Leads throughout the four offices working with you to deliver on the day-to-day service strategies in the most efficient way.
You’ll develop and motivate your team by providing timely and constructive feedback as well as finding the balance between inspiration and accountability when it comes to obtaining the desired outcome.
Here is what you’ll become:
You will be the champion of people and process improvements looking beyond today and bringing new and exciting customer experience strategies that no one saw coming. Based on your drive and desires, your path can go several ways.
We have the team in place, all we need is a fearless leader.
Desired Skills and Experience
If you’re an expert in your field [minimum of 7 years’ experience within an agency or carrier setting, 3-4 of which being leadership experience] and can change gears at a moment’s notice – one minute brainstorming team building activities, another calming down a team member that is experiencing a client incident or concern, and yet another leading and motivating your service teams – you make the cut! Must have a proven success record in previous roles [be ready to share these] and a current insurance license would be a plus.
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