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Job Summary:
The Program Manager is responsible for supporting strategic initiatives assigned by senior leadership.
The Program Manager is responsible for supporting strategic initiatives assigned by senior leadership.
Project Management & Process Improvement:
Work closely with leadership teams to determine areas for improvement, assists with developing training and track performance.
Monitors best practices and procedures for changes and adjusts the Standard Operating Procedure (SOP) documentation to ensure it is implemented.
Supports the broader Supply Chain team with the design, tracking and overall management of specific programs designed to support the collective ability to delight our customers by delivering orders on time, in full, with no damages.
Provides monthly program status updates to management and cross functional stakeholders.
Assists the team in staying current and compliant with Herr s policies, procedures, and standards.
Supports the development of new Supply Chain Processes and Procedures to support achievement of key performance indicators (KPI s).
Assists with Supply Chain general business reporting – information gathering and forecasting
Supports and assists with Supply Chain s Productivity Initiatives
Identifies, develops, leads and executes projects for improvement.
Leads change management within departments.
Leads cross-functional collaboration within the organization for process efficiency.
Provides support for training initiatives such as 5S and Lean 6 Sigma.
Active raw material portal and WMS subject matter expert for Supply Chain team.
Create and manages documentation of Processes and Procedures and provides appropriate training.
Provides education and training to other Supply Chain employees
Fosters an effective and productive team environment
Provides efficient, accurate and effective administrative support to the Supply Chain team.
In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, preserve confidentially of all business information and data, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as environmentally friendly as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. Reliable attendance and punctuality are also required. The employee is also expected to perform other related duties, special projects and functions as required from time to time.
Qualifications
Bachelor s Degree w/ business-related major required- a major in Supply Chain strongly preferred.
Microsoft Office Excel-advanced skills required.
Familiarity with business related software, ERP programs preferred.
Some exposure to MS BI tools is desired.
Certified Associate in Project Management (CAPM) certification from the Project Management Institute is strongly preferred. If candidate does not yet have this qualification, s/he will need to attain it within one year of assuming the position.
Required/Desired Knowledge, Experience, Skills
A minimum of 10 years of professional experience with 5 years in project management preferred.
Surface knowledge and experience with audio/video systems. Knowledgeable of low voltage electrical projects.
Great people leadership skills
Program managers must:
Be facile with data
Demonstrate a high level of both written and verbal communication skills
Be Approachable; work well on teams. Be a natural leader
Influence effectively by leveraging fact-based proposals and active listening
Delegate effectively
Good at setting and managing people s expectations
Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance
Plan very well; pay attention to details; anticipate and solve for potential problems
Forecast and manage business risks
Be a collaborative Problem Solver who can remain effective in tense situations
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to bend or stretch, climb, or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 65 pounds. The employee must have vision corrected to 20/30 or better with normal depth perception and peripheral vision.
Reasonable accommodations for disability
Any employee, who believes that a reasonable accommodation s required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
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