“Role: Delivery Station Site Manager
Target Level: Manager
Location: Kansas City, MO
Reports to: Associate Director, Logistics
Come see what’s cookin’ at HelloFresh!
At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all over the world and we deliver delicious meals to millions of people.
We are the industry leader in meal-kit subscription services and we’re growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.
The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.
Delivery Station Site Manager Description:
The Delivery Station Site Manager will oversee scaling and logistics sortation operations. You will iterate and improve the process for receiving and sorting packages and the material flow in the hub. As Delivery Station Site Manager, you will also lead our team of supervisors and associates to ensure customer delivery excellence. Responsibility will also include defining standard work and route assignments for staff, managing operational programs, enforcing the highest standards for safety and meeting logistics goals.
You will…
Set clear operational goals to monitor and evaluate safety, cost, quality and other agreed indicators
Manage Logistics Supervisors to meet quality standards and achieve performance metrics
Report to Associate Director to support operational scaling and communicate delays or any issues to while quickly analyzing and prioritizing work to prevent failures
Oversee hub budget to ensure goals are met with maximum efficiency
Use HelloFresh tech and systems to make operational decisions and ensure a culture of safety for operations inside facilities and over the road
Ensure the security of all HelloFresh assets (hub facilities, vehicles, inventory)
Action solutions swiftly to resolving operational problems
Build an inclusive workplace culture and relationships with all staff, delivering on retention goals
Work with all parts of the organization to operate a lean facility through continuous improvements and implementation of new processes in the hub
Perform dispatching functions for drivers and provide nightshift, weekends, and holiday coverage as needed
You are…
Inclusive in your approach to engage staff and bring out the best performance in a team
A conveyer of clear vision, setting direction and goals and drive team understanding during daily/weekly stand-ups and leadership reviews
Collaborative – enjoys working with different teams to gather inputs
A connector of complex problems at all levels through excellent written and verbal skills
Data-driven – make decisions based on facts rather than gut-feelings.
Impeccable with details and project management
An identifier of problems and find solutions
Dedicated to providing the best possible experience for the HelloFresh customer
You have…
Bachelor’s degree preferred, diploma or GED required
5+ years’ experience managing operations for fulfillment, supply chain, logistics, or transportation companies
Availability to work Monday-Friday 8am-4:30pm and support weekend, night and holiday shifts based on business need
Proficiency in manipulating data and reporting
Leadership experience motivating and encouraging other managers of people
This position’s essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
Can lift/move up to 50lbs and participate in physical job activities such as standing, walking, crouching daily. Can work in an environment that may be hot, cold, and noisy.
You’ll get…
Competitive Salary & 401k company match that vests immediately upon participation
Generous parental leave of 16 weeks & PTO policy
$0 monthly premium and other flexible health plans
75% discount on your subscription to HelloFresh (as well as other product initiatives)
Collaborative, dynamic work environment within a fast-paced, mission-driven company
It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, because they are a protected veteran, or any other protected classification under federal, state, or local law.”
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action – from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of an individual’s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it’s like working inside HelloFresh, follow us on Instagram and LinkedIn