Heights Finance Corporation Looking for Collections Specialist at DeKalb, IL, United States Full Time

Job Description

Overview:


Reach new heights in your career with Heights Finance!

At Heights Finance you will be provided with the tools to enhance your talents and abilities to grow your career in the financial services industry while also enjoying a work-life balance.

Sign on bonus of $3000 will be paid in installments within your first year!
The Collections Specialist will be responsible for all collections activities related to the bad debt accounts assigned by their District Manager while adhering to corporate policies and procedures. This position will support all branches associated with the district.
Responsibilities:

• Review delinquent accounts to identify patterns, problems and failed to meet promises on a daily basis.
• Identify outstanding account receivables and investigate historical data for debts and bills.
• Makes contact with customers through outbound and incoming calls to address outstanding balances and resolve delinquency.
• Use skip tracing methods, making contact by calling best known phone number and asking customers the appropriate questions to determine a solution for both the company and the individual
• Respond to customer account queries in a timely and professional manner.
• Process payments
• Update account status records.
• Ensures collection efforts are in compliance with all state and federal rules, regulations, acts and company policies and complies with Fair Debt Collections Practices Act (FDCPA) and FCRA (Fair Credit Reporting Act).

Qualifications:

• High school diploma or equivalent
• Prior customer service experience required
• Collections experience is strongly preferred

CURO Financial Technologies Corp Supports Equal Employment Opportunity. CURO Financial Technologies Corp (dba Heights Finance, Quick Credit, Southern Finance, Covington Credit, Speedy Cash, Rapid Cash, Cash Money, LendDirect, Avío Credit, Opt+ and Revolve Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state or local law where a particular employee works. In addition, it is the policy of CURO Financial Technologies Corp to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state law where a particular employee works.

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