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Company Description
Heartbeat is a healthcare marketing & creative agency, headquartered in NYC and powered by ~300 smart people all over the US. In the past four years, we’ve been named a 4-time “Best Place to Work” by AdAge and MM+M and a “Diversity & Inclusion Champion” by MedAdNews.
We care about three big things:
1. Empowering Challenger Brands
We work with marketers who have big mountains to climb and the ambition to make it happen. As their sherpa and sidekicks, we must relentlessly deliver on our core values: insightful, inventive, and courageous.
2. Being the Best Place You’ll Ever Work
This isn’t all pool tables and Bagel Fridays — it’s about giving you the support to do and be your best. Examples include the ability to work wherever (forever), unlimited PTO, and self-care stipends. We also love to let loose, whether through selfie scavenger hunts or bouts of companywide bingo that would shock even the rowdiest retirement communities.
3. Fostering a Diverse & Caring Community
We’re the most diverse agency in healthcare, by design. No matter your story, you’ll find representation and amplification — through our affinity groups, cultural celebrations, and unwavering support no matter what society throws at us. We’re proud to say that you can be anything you want at Heartbeat (as long as it’s not an a**hole).
There’s a reason 1/3 of Heartbeaters have been here for 4+ years and we have a 90% retention rate. We hope you’ll experience it for yourself.
Job Description
We’re Heartbeat, the marketing agency for Healthcare Challenger Brands and the brave clients behind them. And hopefully you’re our next Associate Account Director, helping us to deliver game-changing campaigns for consumers & HCPs.
Read on to learn more about what qualities we’re looking for in a new member of the crew and why you’re gonna dig working with us.
Qualifications
What you’re bringing with you:
Across 7+ years of experience, you know what it takes to slay Client Services. These are the core skills you’ve totally nailed:
- Ability to rapidly grasp client marketing objectives
- Ability to rapidly grasp technical concepts
- Ability to manage Accounts with many moving parts
- Exceptional client management relationship skills
- Proven ability to manage and grow marquee accounts
- Knowledge of the pharmaceutical and healthcare industries a must (both HCP and DTC)
How you’ll strengthen the team:
Our team is looking for someone who is an optimist and activist. Beyond that, here’s how you’ll make your mark:
- Excellent written and oral communication skills
- Relentless attention to detail
- Technical concept understanding (web development, application development, databases, rich media)
How you’ll grow with us:
Associate Account Director is where you’ll start, but we’re always planning for where you’ll go. Our Associate Account Directors are all expected to hone skills that will help build on their careers. Those skills include:
- Ability to give persuasive presentations that establish personal credibility
- Ability to manage multiple client contacts and maintain strong inter-agency relationships
- Ability to demonstrate exceptional team management skills
- Ability to learn quickly and handle multiple tasks
Additional Information
About Publicis Health & Publicis Groupe
Heartbeat is a proud member of Publicis Health, the largest health communications network in the world. Publicis Health is one of the four solutions hubs of Publicis Groupe, the third-largest advertising and media company in the world — offering us unparalleled global reach and resources.
All your information will be kept confidential according to EEO guidelines.
