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Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Guest Room Experience Manager r at the Grand Hyatt Denver is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Guest Room Experience Manager will promote an atmosphere that insures customer and associate satisfaction. This position requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.
Hyatt is an Equal Opportunity Employer- M/F/ Veteran/ Disability/ Sexual Orientation/ Gender Identity
Qualifications
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills.
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
2-3 years of progressive hotel Rooms Management experience preferred
Service oriented style with professional presentations skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Benefits available with this position:
- Medical/ Dental/ Vision Insurance
- 401K Retirement Savings Plan + Match
- Basic Life Insurance
- Vacation/ Sick Days
Additional perks may include:
- Colleague rate and Complimentary Room nights when available
- Flexible Spending Account
- Meals
Salary range for this position is $50,700 – $70,900 annually
