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This role may also be located in our Playa Vista, CA campus.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, MA, USA; Chicago, IL, USA; New York, NY, USA; Los Angeles, CA, USA; Seattle, WA, USA; Washington D.C., DC, USA; Miami, FL, USA; Mountain View, CA, USA.
Minimum qualifications:
- Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- 11 years of experience in a partner-facing leadership role, supporting partner, managing executive stakeholders, driving partner technical implementations and adoptions.
- Experience in technical analysis, troubleshooting, problem-solving, project management, and process improvements.
Preferred qualifications:
- Master’s degree in a Technical Management, Computer Science, and/or Engineering field.
- Experience in managing collaboration across business and technical stakeholders internally and with external partners.
- Experience in translating business requirements into technical solutions.
- Experience in the commerce industry on billing/payment systems.
- Excellent communication, presentation, problem-solving and management skills.
About the job
As a Technical Account Manager (TAM), you will draw on your technical acumen and customer-facing skills to help partners build successful products on Google Play and the Android platform. As a team lead, you will own and develop relationships with strategic partners on the technical leadership level, and understand their business needs and correspond to technical requirements. You will regularly consult with internal teams to exercise broad and deep knowledge in translating commercial business models/needs into technical solutions.
You will also utilize your relationship management skills, technical credibility and partnerships insights to mobilize the right level of internal resources such as product analysts, product specialists, product management and engineering, and operational teams in order to provide excellent partner care.
Google’s Global Partnerships team powers extraordinary user experiences through partnerships that solve users’ needs, advance our partners’ goals, and further Google’s mission. Our team provides meaningful solutions — from helping publishers and developers grow their businesses through monetization solutions, to helping our long-term partners anticipate and navigate change in a way that delivers economic and reputational value. We build and distribute products through partnerships across a multitude of product areas, including Ads, Search & Assistant, Geo, Platforms & Ecosystems, Devices & Services, Health, Retail, Payments, Next Billion Users, and more. We collaborate across Google, ensuring a coordinated approach when engaging with our most complex and strategic partners.
Additional Information:
(Colorado only*) Minimum full-time salary range between $184,000 – $198,000 + bonus + equity + benefits. *Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.
Responsibilities
- Provide technical guidance, timelines, milestones and best practices to accelerate and derisk product adoption.
- Lead team in creating custom and repeatable solutions through partner requirement gathering and mapping, solution strategy formation, scoping, development and testing.
- Collaborate with product and engineering teams to validate high complexity product bugs and drive towards resolution.
- Engage partners in business growth opportunities from technical optimizations.
- Develop best practices and assets based on learnings from partners engagements to help support and scale initiatives.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a disability or special need that requires accommodation, please let us know by completing our .
