Girl Scouts Louisiana East Hiring for Membership Development Specialist Rg. 2 (Hybrid) Job at Thibodaux, LA Full Time

Job Title: Membership Development Specialist (HYBRID)

Reports To: Membership Development Manager

FLSA Status: Non-Exempt

Supervises: None

Work Schedule: Regular Work Week. Some Nights and Weekends

Status: Full-Time

Work Location: Houma, Thibodaux, Morgan City, LA with occasional office visits to Gonzales, LA (Hybrid)

Are you ready to make an impact? Girl Scouts Louisiana East (GSLE) is an exciting, fast-paced organization passionate about developing the girls of today into the leaders of tomorrow, and we need your help promoting this mission! If you’re ready to make a difference, we have the perfect platform to help you develop your career. Read on!

What’s Great About This Job? You can advance the state of girls and women right here in south Louisiana through your work. Girl Scouts has the reputation of being the preeminent leadership organization for girls IN THE WORLD! It’s a tremendously rewarding and exciting opportunity and we’re adding to the team.

What We’re Looking For – An energetic individual who thrives on being creative, accountable, and results-driven.

How We Help You BecomeAmazing – The GSLE team is just as passionate about the growth and development of our employees as we are about the girls we serve. Bring us your initiative, skills, and energy and we will match it with training, mentoring, and opportunity.

Ready to be a Girl Scouts influencer? Keep reading!

NATURE AND SCOPE OF POSITION- This position performs duties relating to a variety of in-person meetings, presentations, and networking opportunities in support of Membership initiatives and Council goals. The position is responsible, in partnership with Service Unit Volunteers, to support the retention of adult volunteers and girl members in assigned geographic areas, maintaining partnerships to assist volunteers, and maintaining the positive brand and image of Girl Scouts (GS) and the GS Louisiana East Council (Council).

PRIMARY QUALIFICATIONS

Education- Associates degree in Marketing, Public Relations, Communications or related field required. Bachelor’s degree is preferred.

Work Experience-

• Minimum 3 years of experience in sales, lead generation, recruiting, marketing, or in a related field is required.
• Minimum 3 years call center or customer service experience is required.
• Experience working in non-profit or youth, community-service environment preferred. Experience working with volunteers is a plus.

Special Skills-

• Ability to create and deliver presentations to small and large groups.
• Effective persuasive, public speaking skills.
• Professionalism; confidentiality; conflict resolution; encourage consensus and teamwork.
• Effective communication skills with diverse groups of individuals; ability to adapt communication to the audience and the situation.
• Must be flexible and adapt to change with differing responsibilities and deadlines, in a self- motivated and pro-active manner either independently or as an effective team leader.

Computer Skills-

• Intermediate or above level performance with Microsoft Office Suite of products (e.g. Outlook, Word, Excel, Power Point).
• Working knowledge or the ability to learn quickly customer relations management software (e.g. Salesforce, Looker) Adobe Experience Manager, Adobe PhotoSuite, WordPress, or similar software applications.

Other Considerations-

• Personal membership in GSUSA is required.
• Occasional travel to council offices or events.
• May require overtime work for certain times during the year or on an as-needed basis; May require evening and weekend work.
• Bi-lingual is a plus.
• Valid, unencumbered driver’s license and proof of vehicle insurance is required.

JOB FUNCTIONS: Essential Duties and Responsibilities-

• Implement marketing campaigns and recruitment plans for girl and adult membership growth in targeted areas.
• Evaluate results of campaigns and plans by analyzing information including but not limited to campaign results, conversion rates, and demographic data, in order to improve future marketing strategies and initiatives.
• Analyze market data on a local, regional or national level identifying gaps and recommending solutions/options.
• Efficiently and accurately perform and prioritize duties related to: scheduling events; interpreting, preparing and completing reports; preparing and distributing marketing materials to ensure deadlines are met.
• Prepare action plans (Sandler Cook Book) weekly, identify specific targets, and project the number of contacts to be made.
• Participate cross-functionally to determine or develop innovative techniques to ensure the effective delivery of recruitment and retention strategies.
• Utilize Girl Scouts customer relationship management system to support pursuance of leads throughout the recruitment process by documenting all communications and interactions with volunteers and community members.
• Follow up on new leads and referrals in a timely fashion.
• Cultivate and maintain positive relationships with community organizations, agencies and leaders, educators, and faith-based institutions.
• Mentor adult volunteers who work in assigned program-grade level area (K-12) to ensure delivery of programs and appropriate service to girls.
• Support functions of the Call Center with timely and efficient answering of phones, effective problem-solving, manage and respond appropriately to inquiries including but not limited to email, phone and walk-in customers.
• Promote and assist with Council-wide programs, activities, public relations and fund development endeavors, including United Way.
• Assists with the identification of Council delegates for annual meetings and perform relevant meeting duties (e.g. registration, training).
• Performs duties utilizing available resources and regularly searches for new methods of delivering results for maximum impact.
• Maintains accurate and up-to-date calendar to ensure availability and to limit scheduling conflicts.
• Interact with and solicit feedback from supervisor often for purposes of growth, development and to ensure Membership initiatives are clearly understood in performance of assigned duties. Maintain open communication with supervisor.
• Perform other duties as assigned.

Physical Demands and Work Environment
The physical and work environment demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Sit for periods as long as 5 hours.
• Moderate levels of standing, walking, use hands to finger motions, stooping, kneeling, crouching or crawling.
• Communicate effectively.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
• Hand/eye coordination skills are essential due to the fact that a significant amount of data input is required.
• Occasionally lift and/or move boxes, materials and products common to GS activities and business needs.
• The work environment is considered to be that of a typical business/office operation with occasional exposure to seasonal weather and generally outside weather conditions.
• The noise level in the work environment is usually moderate.

Girl Scouts Louisiana East is an Equal Employment Opportunity organization.

Job Type: Full-time

Pay: $32,000.00 – $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• After school
• Monday to Friday
• Weekend availability

COVID-19 considerations:
To safeguard the health of all GSLE employees, members, guests and visitors, masks are optional in any GSLE facility unless required. Employees may be required to provide proof of COVID-19 vaccination as a condition of employment.

Education:

• Associate (Required)

Experience:

• Marketing: 3 years (Preferred)
• External recruiting: 3 years (Preferred)

Work Location: Hybrid remote in Thibodaux, LA 70301