Specific Job Functions:
Manage day-to-day operations of branch, including opening/closing procedures, security of branch location, and training.
Provides operations oversight; ensures compliance with policies and procedures and regulations.
Establishes and helps to attain internal performance objectives for branch office business volume, deposits, loan portfolios and quality of audit reports.
Manage and coach the branch team to effectively meet sales goals, while providing best-in-class customer service.
Focuses on acquiring new customers. Develop new commercial and consumer banking relationships. Calls on and corresponds with local businesses and personal clients to meet the branch’s assigned goals.
Represents the financial institution to the community through excellent customer relations.
Manages collection of past due accounts.
Provides best-in-class customer service through listening to customers, anticipating their needs, problem solving, and recommending financial services.
Performs and/or assists with teller and other branch banking functions as needed.
Job Qualifications:
Bachelors’ degree, minimum of 5 years’ related experience in a similar role at a Bank/or training or equivalent combination of education and experience.
management experience required.
Thorough knowledge of bank compliance laws and regulations.
Skills & Capabilities:
Extensive background in financial institution operating policies and procedures, banking regulations (state and federal), employee development, and public relations.
Compliance with the Bank Secrecy Act, Fair Lending, and all banking regulations where applicable.
Ability to remain calm and focused.
Proven ability to manage a team with a successful track record.
Detail oriented and well organized.
Ability to thrive in a fast-paced environment.
Strong Communication skills, internally & externally.
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