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job description
This position is an essential part of our patient care model and vital to helping us create a positive experience for each individual. The candidate we are seeking is detail-oriented, pleasant, and professional with the desire to learn new things.
Essential Functions and Responsibilities
- Answering patient questions regarding billing and fees
- Posting payments from insurance and patients
- Send paper claims with appropriate documentation
- Supporting other team members as needed
- Performing additional duties as requested by the management team
This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type. Employees in this job may perform other duties as assigned.
Minimum Job Requirements (Education, Experience, Skills)
- High School Diploma or equivalent
- Basic computer skills
- Ability to work independently and collaboratively within a team environment
- Excellent problem-solving skills
- Responsible use of confidential information
- Ability to multi-task
- Ability to manage relationships with various insurance payers
- Strong written and verbal communication skills
- Excellent customer service skills
Physical Demands
This position requires incumbent to sit at desk and/or stand for long hours during regularly scheduled work hours. This job may include, but are not limited to sitting, reaching, stooping, crouching, kneeling, climbing, twisting, hearing and repetitive motions. The ability to life up to 25 pounds.
Working Conditions and Environment
Incumbent works in a temperature controlled medical office environment.
