FRESH START WOMEN’S FOUNDATION Looking for Finance Program Manager at Phoenix, AZ Full Time

Finance Program Manager
Job Title: Finance Program Manager

Reports to: Director of Programs & Community Engagement

Department: Programs & Services

Scope:

The Finance Program Manager is a key support to the success of the Impact Program, working closely with the FSWF team, community partners, and employers to help women achieve self-sufficiency. The Finance Program Manager oversees one-on-one financial coaching, workshops, groups, and events related to financial literacy.

Job Summary:

The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. There is a need for an effective communicator, someone who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns. The Program Manager will work with clients on a long-term basis to address their needs related to financial goals and income support services that help them lead secure and productive lives. The Program Manager regularly connects with Impact Program participants to provide financial literacy education, one-on-one coaching, and goal setting ensuring they are receiving the best support possible. Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently. This portion of the work will often focus on relationships with others; correct handling of details dealing with others is necessary to maintain and grow relationships. Strong, friendly follow-up necessary on tasks delegated to ensure proper results. Team environment: leader must be willing to jump in and roll up his/her sleeves to help out when necessary. Need someone who leads by example, with first-hand knowledge of area of expertise. The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, the company’s customers, or all of the above.

Essential Functions & Accountabilities:

• Provide one-on-one coaching for participants concerning financial issues and goals and promotes economic independence among women. This includes providing follow-up support, reviewing and rebuilding credit, debt repayment, budgeting, savings, FAFSA, and accessing financial services.
• Provide dedicated, exceptional support to each participant to address needs and build a strong foundation for their long-term success with financial self-sufficiency, tracking goal action plan progress, and outcomes.
• Open, flowing communication is important. Position requires working with and through others, especially in a helping role. There is a need for a persuasive, “selling” (rather than “telling”) communication style.
• Tracks all associated data points in Apricot in a timely manner with an error rate of
• Works closely with the Volunteer & Outreach Manager to oversee the recruitment, implementation, and scheduling of financial educational opportunities, including assessments and workshops.
• Work with corporate finance/accounting partners as related to client support.
• Coordinates annual Finance Resource Fair hosted at FSWF focused on financial support services for women.
• Works with the Grants Manager to become a partner organization for the Volunteer Income Tax Assistance (VITA) grant program. VITA is an IRS initiative designed to support free tax preparation services for the underserved through various partner organizations. Program Manager is responsible for the implementation and oversight of the VITA program at FSWF.
• Coordinate group sessions for clients to engage in building social support while working on their financial goals.
• Engages in continuous quality improvement processes, responding proactively to all QA findings and recommendations.
• Plans opportunities to recognize and celebrate client accomplishments.
• Collaborates with other FSWF Program Managers to provide needed services to clients.
• Other duties as assigned.

Qualifications

Knowledge, Skills and Abilities:

• Bi-lingual English & Spanish preferred.
• Excellent written and oral communication and presentation skills.
• Strong project management skills.
• Acts proactively to personally research and develop action steps for participant needs.
• Cultural competency and ability to establish professional relationships with diverse populations.
• Basic understanding of Empath Mobility Mentoring practices and skills
• Competent in MS office: Outlook, Word, Excel and PowerPoint.
• Strong organizational, curriculum and course preparation, and delivery skills.
• Demonstration of strong experience in leadership, innovation, reliability, and effective communication.
• Knowledge of effective crisis intervention techniques and ability to respond appropriately in crisis situations.
• Ability to work independently and in a team environment.
• Ability to handle a variety of assignments and the flexibility to work some evenings or Saturdays if necessary.

Work Environment:

• Occasionally lift to 35 pounds.
• Prolonged sitting in front of a computer.

Education and Experience:

• Bachelor’s degree or two years’ related experience in finance, economics, or related field.
• Additional qualification (e.g. CPA or CFA) a plus.

Notice: This job description in no way states or implies that these are the only tasks to be performed by the team member occupying this position. The team member will be required to follow any other instructions and to perform any other job related duties requested by their manager. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. If other duties become long term, significantly increase the work load of the team member, or require skills that supersede those listed above, the team member should discuss with their manager. The job description may need to be modified.

Fresh Start reserves the right to change this job description at any time. Employment with Fresh Start is at-will. This job description supersedes prior job descriptions.

Reasonable accommodations can be made for a disability that is affected by the above stated job responsibilities and/or qualifications.

Job Type: Full-time

Pay: $40,000.00 – $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Limiting the capacity of our building to 50% based on the latest case numbers, social distancing of the tables & chairs in the presentation rooms, hand sanitizing stations, and a requirement for wearing masks regardless of vaccination status.

Education:

• Master’s (Preferred)

Work Location: One location