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Responsibilities and Qualifications:
The Finance & Insurance Manager’s primary responsibility is to manage the financial transaction of the vehicle buying experience for each customer of the dealership. Work with lenders to obtain bank approvals for car purchases, produce the financial paperwork, and consult the staff on DMV laws.
- Work directly with the sales team and customers to assist in the financial buying process of the car buying experience
- Build rapport with customers to build a base of referrals to establish a customer network
- Consult and sell finance & insurance warranties to customers
- Produce and submit accurate paperwork for the title work and secure funding from finance sources in a timely manner
- Achieve monthly objectives
- Responsible for meeting deadlines for turning customer paperwork to lenders and accounting
- Responsible for securing and handling customer money during vehicle transactions and turning money into accounting
- Adhere to all local and national regulations and advise the sales team on new and recently changed state laws associated with purchasing a vehicle
- Partner with service advisors to assist customers with purchasing extended warranties when needed
- Must be able to create and maintain customer relationships
- Maintain impeccable reputation with lenders and vendors
- Must be able to give a proper finance and insurance menu presentation explaining warranty packages
- Assist sales professionals with customers when needed to explain lending options and warranties
- Build relationships with local and national banks and manufacturer representatives and meet with them monthly
- Advanced computer skills with Microsoft Office products and dealership management systems
- Detail-oriented and can stay organized in a fast-paced environment
- Strategic thinker that will strive to find a solution for every customer when needed
- Self-motivated team player
- Prior Automotive Finance Manager experience required – 1 to 3 years preferred
- Bachelor’s or MBA in Finance is a plus!
- Track record of exceptional customer service ratings
- Must be able to pass all pre-employment screenings
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