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Company Description
We create modern brand experiences that are anything but business as usual. Connecting with humans in a meaningful way takes more than incremental change. It takes radically original thinking. That’s why diversity, equity and inclusion isn’t a box we check, it’s who we are. We encourage everyone to bring their authentic selves to work and value the unique perspectives, backgrounds and experiences of our team members that lead to meaningful outcomes. FKA has curated a deep roster of talent focused on channel-proof brand building, ubiquitous retail commerce, social that impacts the full purchase funnel, and relationship management that uses data to humanize brands and create lasting bonds with customers. Currently, we have more than 600 talented humans in locations across the country, partnering with brands like Verizon, Pop Tarts, Amazon, Audi, Arby’s, and others who are ready to challenge the status quo and reinvent what’s next.
Job Description
As an Account Coordinator, you will work with a cross-functional team in the development and execution of organic social campaigns for our clients. You will support the Account Services team in delivery of a variety of project types and be responsible for organizing project documentation, responding to client requests, and distributing project information to internal resources as needed.
The ideal candidate will have outstanding communication skills and attention to detail, the desire to learn in a fast-paced environment, and the ability to build great personal and professional relationships. This is an entry-level role on the Account Services team.
Responsibilities:
- You will assist the Account Services team in the management and delivery of a wide variety of project types (primarily within social media).
- You will assist the Account Services team to help keep the account run smoothly by processing day-to-day requests and escalating potential issues to the client
- You will understand the goals of the client
- You will partner with the Project Management team to align on schedules and ensure that requirements and project deliverable dates are clearly communicated, understood, and executed upon.
- You will act as a liaison to share client feedback on monthly creative decks and strategic briefs back to other agency departments to ensure client needs are met
- You will write and distribute meeting notes to team members and clients, as needed.
- You will maintain key project information, including creative status, and schedule progress
- You will maintain organized client records including client approvals, creative rounds, schedules, briefs, and any other critical project documentation.
- You will create client-facing PowerPoint decks for projects and other client meetings
- You will work with other agency departments (creative, strategy, project management, production, etc.) to ensure client deliverables meet client expectations.
- You will help facilitate status client meetings, and report out on workstreams you are managing.
- You will route key project documents including schedules, briefs, creative rounds, or other documents to internal staff and clients as needed.
- You will partner with the project management team on day-to-day functions and activities.
- You will manage the project revenue tracker, ensuring it’s updated on an ongoing basis.
- You will help pull together internal meeting presentation deck templates, and help coordinate submission of information (e.g. All Hands Meeting).
Qualifications
- You have a bachelor’s degree (preferred).
- You have internship or relevant work experience in a marketing environment; advertising or digital agency experience is preferred.
- You have knowledge of Excel, PowerPoint, Outlook
- You take initiative to learn, grow and contribute.
- You approach tasks with a solution-oriented mindset, willing to partner with various stakeholders.
- You have excellent organizational skills, including attention to precise details.
- You have excellent written and verbal communication skills.
- You have strong multitasking skills and the ability to adapt and work in a fast-paced environment.
- You can connect and develop meaningful relationships with clients & team members.
- Having knowledge of social media (IG, Facebook, TikTok, YouTube), marketing process flows are a plus!
Additional Information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
- Paid Family Care for parents and caregivers for 12 weeks or more
- Monetary assistance and support for Adoption, Surrogacy and Fertility
- Monetary assistance and support for pet adoption
- Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
- Tuition Assistance
- Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
- Matching Gifts programs
- Flexible working arrangements
- ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
- Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Formerly Known As is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
All your information will be kept confidential according to EEO guidelines.
