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About fme
fme Life Sciences focuses on Business Solution deployments leveraging Enterprise Content Services platforms for clients in the Life Sciences Industry. fme is increasingly regarded as a trusted vendor and partner by its clients, who range from small and emerging start-ups to large global pharmaceutical companies. The company is widely regarded as a leader in providing business consulting, systems integration and ongoing support services focused on Content Services and its applicability to business-critical solutions including RIM, Regulatory, Clinical and QMS. fme is partnered with the leading Business Solutions and ECM vendors supporting the Life Sciences Industry, including Veeva, OpenText/Documentum, Generis (Cara), Sparta and Alfresco. fme’s priority is client satisfaction and assisting them with determining the most effective way to deploy mission critical technologies. We focus on three aspects, business process consulting, technology platform implementations and managed services, and data/document migration services. This ability to provide business insight as a supplement to the clients’ internal expertise, and then to execute efficiently and cost effectively on the technical implementation, is a key feature of our services and differentiates us from our competition.
Job Description
We are seeking an experienced Global Account Manager to build strategic relationships with our customers and drive our continued growth. In this role, you will be responsible for:
- Creating and fostering positive customer relationships, networking and building Trusted Partner relationships at all levels of the organization.
- Exceeding annual sales quotas by upselling new products/solutions into assigned Key and Named Accounts globally. (Limited to a maximum of 5 accounts)
- Responsible for strategic and tactical territory planning.
- Ensure compliance with company Sales process SOPs.
- Collaboration across all internal teams and resources to ensure the best solution/outcome for our clients.
- Onsite and/or video conferencing meetings during the sales process to further qualify and advance the sales process.
- Accurate and timely forecasting capabilities throughout the sales cycle. 2
- Presenting effective sales pitches for new solution and communicating value to our customers.
- Develop leads based on networking and/or managed campaigns.
- Collaboration across all internal teams and resources to ensure you bring the best solution to your clients.
- Experience negotiating at the C and Senior level.
- Act as internal escalation point for assigned accounts as needed
Relationships and Roles – Internal / External
- Demonstrate ability to interact and cooperate with all company employees.
- Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the client, collaborate with others, solve problems creatively and demonstrate high integrity.
- Proactively establish and maintain effective working team relationships.
Travel
- Travel to client sites across the US and internationally, if necessary.
Location
- This is a remote role.
Requirements
Qualifications and Skills Required
- Five (5 +) years of proven direct sales experience, with exposure to closing at the C-Level suite.
- Skillfully executing each phase of the sales process from pipeline generation to closing the deal.
- Clearly articulating the value proposition of solutions and products and the endless possibilities of the digital enterprise to your customers.
- Superior negotiation skills, with the ability to follow through on client contracts.
- Able to analyze data and sales statistics and translate results into better solutions.
- Proven results of overachieving sales goals.
- Results-driven, action-oriented, effective implementer.
- Excellent communication and problem-solving skills. • Masterful client presentations and meetings.
- Ability to work independently as well as with teams in a collaborative environment.
- Creative thinker and attentive to detail. • High energy levels, self-starter and results oriented.
- BA/BS or equivalent preferably in business, medical or biological related fields, preferred
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k with match)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
- Wellness Resources
