First Financial Group Hiring for Director of Operations & Administration (Financial Services Firm) Job at McLean, VA Full Time

COMPANY OVERVIEW:

MassMutual is a global financial services organization whose companies offer a broad portfolio of products including insurance, employee benefits, retirement plans, estate planning, tax, asset management, securities, and advisory services. Since 1851, our objective is to build, promote, and continually innovate a diverse range of financial solutions tailored to the needs of our individual, corporate, and institutional clients.

First Financial Group, a general agency of MassMutual, is furthering those efforts and is one of the largest network of offices on the east coast with 10+ branch locations spanning across 7 states. Founded in 1977, First Financial Group is known for its excellent reputation and has established a record of providing innovative solutions for its clients through a wide array of insurance, advisory and investment services.

DESCRIPTION:

First Financial Group is actively searching for a Director of Operations & Administration join our office in Mclean, Virginia. The Director of Operations & Administration is an integral part of the organization. Specific areas of focus for the Director of Operations & Administration include leading all aspects of the firm’s organizational leadership and project management framework. The ideal Director of Operations & Administration candidate is a strategic thinker who sets standards and performs oversight of the daily administrative and operational functions of the firm. The Director of Operations & Administration is a key partner in ensuring that systems, processes and people are running as efficiently and effectively as possible.

Responsibilities:

• Develop, implement, manage, and monitor operational and administrative policies, procedures, systems, and workflows.
• Manage and support client service model, ensure all activities are recorded.
• Communicate and implement firm priorities, set performance standards, create measures of accountability across the team, promote collaboration, and ensure that the proper tools, processes, and controls are in place for all team members to carry them out successfully.
• Identify and support opportunities for exponential growth through hiring, strategic acquisitions, or partnerships.
• Implement a framework for goal setting, growth, communication, and accountability within the organization.
• Budget resources and talent, cost control and assisting in driving revenue enhancements.
• Manage staff, ensuring that all actions are completed in a timely and accurate manner.
• Manage communication and administrative responsibilities including responding to voice mails, prioritizing e-mails, and managing schedules as efficiently as possible.
• Manage and monitor advisor licensing, continuing education, and other regulatory and compliance concerns.
• Facilitate office environment, including technology, office supplies and other resources.
• Conduct performance reviews of all team members on an annual basis. Determine opportunities for growth and leadership. Provide performance improvement plans, as necessary.
• Implement and support a positive and supportive organizational culture that fosters a hard-working and fun atmosphere.

Experience:

• 2+ years recent operational and/or administrative experiencein the financial services, financial planning, or wealth management industry is required;prior Management experience is preferred.
• AA or BS degree in Business, Accounting, Finance, or related field preferred
• FINRA Series 7, 63 and 65 (or 66), and State Life & Health Licenses are helpful, but not required.
• Excellent attitude and an extraordinary client service orientation
• Extreme attention to detail, excellent organizational and time management skills
• Process-driven creative thinker
• A genuine interest in serving and caring for other people
• Strong leadership, relationship building, technology, analytical and critical thinking skills
• Strong interpersonal and communications skills
• Extensive firm or branch management experience
• Initiative-taker with the ability to think strategically and conceptually, and a demonstrated ability to make decisions independently, based on logical assumptions and factual information
• In-depth understanding of operations and compliance procedures
• Ability to perform under pressure and consistently meet deadlines

COMPENSATION:

• Base Salary (commensurate with experience starting at $65,000 per year), matched 401(k), health benefits, flexible vacation, and holiday policy along with a great overall working environment.
• Hours are flexible and occasional remote work is optional.

For immediate consideration, please submit your resume in MSWord or PDF format.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• financial services operational and/or administrative: 5 years (Required)

Work Location: One location