Fifth Third Bank Looking for Mortgage Warehouse Finance Funding at Dallas, TX, United States Full Time

Job Description

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GENERAL FUNCTION:
The Funding Specialist assists commercial clients as they submit requests to fund residential mortgage loans. The Funding Specialist has primary responsibility for a portfolio of mortgage bankers, ensuring that funding advances are completed and that any issues are resolved quickly and efficiently.

The role is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Facilitate mortgage warehouse daily funding requests and payoffs using problem-solving skills and knowledge of technology platform.
• Interact and develop strong relationships with clients via phone and email.
• Meet or exceed performance benchmarks as established by the group’s Key Performance Indicators
• Work closely with platform management team, providing feedback on system performance and access
• Troubleshoot and resolve client funding issues
• Serve as back-up for other team members, supporting their portfolio of clients as needed
• Assist with training of new Mortgage Warehouse clients
• Establish strong working partnerships and routines with key internal partners
• Ensure superior communication and teamwork with internal partners and client representatives

SUPERVISORY RESPONSIBILITIES: None
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High school diploma or equivalent is required.
• 1-3 years of experience in residential mortgage or mortgage warehouse finance (preferred)
• Ability to prioritize responsibilities, handle multiple tasks and operate in a fast-paced environment
• Basic understanding of internal bank operation functions and residential mortgage processes
• Self-starter capable of working both independently and as part of a team
• Passion for solving problems and helping others
• Strong client service and business process acumen
• Proficient in Microsoft Word, Excel and Outlook; able to learn and utilize other banking technology platforms as part of daily work

All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.
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Mortgage Warehouse Finance Funding
LOCATION – Dallas, Texas 75240
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.