Are you ready to Launch into a career at Fidelity?
If so, please consider joining our customer service team in Covington, KY. This role requires a consistent balance of remote and on-site participation in our Covington office. Please be mindful of commute distance when considering applying.
Our Career Development experience is a springboard to an amazing career in which you change the lives of customers! Along with the Fidelity benefits and support we provide; it could change yours as well. Here are a few featured benefits (not all benefits are listed) Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) with match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.
In this Customer Service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams . You’ll assist with a broad range of needs including answering questions about their account balance and helping to make withdrawals, transfer funds, or find resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity.
The Customer Service role is similar to Entry Level Customer Service, Call Center Representative, Customer Service Representative and Customer Support Representative roles.
How it works
Advantages of the program
Skills You Bring
The Value You Deliver
Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift during the hours of 12:00 noon – 8:30pm EST
Click to learn more about Training Opportunities at Fidelity (opens in a new tab) and how we support our associates
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling ” Dynamic Working .”
We invite you to Find Your Fidelity at fidelitycareers.com .
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.
We welcome those with experience in jobs such as Field Client Relationship Manager, Residential Real Estate Agent, and Accountant and others in the Accounting and Finance to apply.
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing...
Apply For This JobJob Description Relo Assistance Available. Outstanding Company. Base pay up to $140K plus bonus High profile Casino Hotel property. Job...
Apply For This JobLet Us Power Your Potential Taylor Corporation is a dynamic, diversified company with big plans for the future – and...
Apply For This JobDuties & Responsibilities: Assist with monthly close process, including preparation and recording of general ledger entries Preparation of month end...
Apply For This JobThe Organization What’s happening at Entrada Therapeutics? Our mission is to transform the treatment of devastating diseases by establishing a...
Apply For This JobISSA is the leading trade association for the cleaning industry worldwide. Our purpose is to change the way the world...
Apply For This Job