FAENA Looking for Income Auditor/Staff Acountant at Miami Beach, FL Full Time

The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.

Job Overview

The Income Auditor is responsible for the correctness of the daily revenue and ensuring that revenue and settlements (cash, credit card or accounts receivable) are balanced daily. A daily “flash” report of the hotel’s performance is made. The needed detail for the Income and Cash journal is maintained. The Income Journal and Cash Journals are created and posted monthly.

• Produces the Daily Revenue “Flash” report.
• Produces the Income and Cash Journals monthly.
• Ensure proper filing of all supporting documents, generates reports in a timely fashion.
• The Income Auditor is responsible for the appointment, training and instruction of a competent deputy within the staff who fully assumes duties during any absences.

Duties And Responsabilities

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Maintain complete knowledge of property management system and manual procedures.
• Set up and organize work station with designated supplies, forms and resource materials; report shortages to supervisor.
• Answer telephone within three rings and according to company’s telephone etiquette.
• Ensures that the work of the audit has been correctly performed.
• Verifies all reports as to accuracy of revenues and cash/credit card settlement.
• Ensures that detail ledgers (City/Guest Ledger) are in balance with control totals.
• Verifies that the Housekeeper’s Discrepancy Report is in balance with PMS posting of room charges.
• Reviews room charges versus posted rates, identifies anomalies.
• Reviews and analyzes all adjustments to revenue, rebates to guests, paid outs, and miscellaneous charges, identifies anomalies.
• Reviews administrative calls to identify abuses.
• Maintain all files with organization and proper security.
• Ensure that all local, state/province and national taxes are accrued and paid timely, and all related reports are filed on a timely basis.
• Must be able to maintain good relationships with all departments in the.
• Ensures confidentiality in all matters related to Audit and Cash activities.
• Attends meetings as required by Controller and Managing Director.
• Carries out other duties that may from time to time be assigned by Controller, Asst. Controller or Managing Director.
• Attends meetings as required by Asst. Controller, Director of Finance and Managing Director.
• Carries out other duties that may from time to time be assigned by the Director of Finance, Asst. Controller or Managing Director.
• Handle disputed charges by guests.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guest and residents.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

THE FAENA CULTURE

The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.

Duties And Responsabilities

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Maintain complete knowledge of property management system and manual procedures.
• Set up and organize work station with designated supplies, forms and resource materials; report shortages to supervisor.
• Answer telephone within three rings and according to company’s telephone etiquette.
• Ensures that the work of the audit has been correctly performed.
• Verifies all reports as to accuracy of revenues and cash/credit card settlement.
• Ensures that detail ledgers (City/Guest Ledger) are in balance with control totals.
• Verifies that the Housekeeper’s Discrepancy Report is in balance with PMS posting of room charges.
• Reviews room charges versus posted rates, identifies anomalies.
• Reviews and analyzes all adjustments to revenue, rebates to guests, paid outs, and miscellaneous charges, identifies anomalies.
• Reviews administrative calls to identify abuses.
• Maintain all files with organization and proper security.
• Ensure that all local, state/province and national taxes are accrued and paid timely, and all related reports are filed on a timely basis.
• Must be able to maintain good relationships with all departments in the.
• Ensures confidentiality in all matters related to Audit and Cash activities.
• Attends meetings as required by Controller and Managing Director.
• Carries out other duties that may from time to time be assigned by Controller, Asst. Controller or Managing Director.
• Attends meetings as required by Asst. Controller, Director of Finance and Managing Director.
• Carries out other duties that may from time to time be assigned by the Director of Finance, Asst. Controller or Managing Director.
• Handle disputed charges by guests.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guest and residents.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.