Extreme Manufacturing Looking for Executive Assistant / Office Manager at Ocala, FL Full Time

Executive Assistant / Office Manager

Fast-paced, growth-oriented manufacturing company seeking detail-oriented, enthusiastic, customer service focused executive assistant/office manager. Must be skilled and comfortable with technology, have strong verbal and written communication skills, high attention to detail, dependable, with positive attitude and strong work ethic. Ideal candidate will be a self-starter, take initiative, be able to work independently, and enjoy working with a small but growing team. This is a full-time position: Monday-Friday 8am-5pm.

This executive assistant reports to one of the company founders who is responsible for the end-to-end customer experience, business development and growth, as well as daily, weekly, and monthly tasks to keep a complex manufacturing company running smoothly. For the right candidate, there is opportunity for advancement in customer service, purchasing, management, and/or bookkeeping/accounting. If you enjoy challenge, are driven and have a growth mindset, we would love to hear from you.

Skills: Attention to Detail, Dependability, Telephone Skills, Results Driven, Excellent Written and Verbal Communication, Microsoft Office Skills, Multi-tasking, Quality Focus, Documentation Skills, Listening, Customer Service, Confidentiality, General Math Skills.

• Comfortable with technology and customer-service oriented.
• Strong attention to detail to ensure quality work products. High standards for quality.
• Strong verbal and written communication skills.
• Accomplishes daily task requirements, including order entry, order confirmation to customer with professional communication and attention to detail, preparing orders for the production floor, creating work packages for the production floor, daily shipping for both small packages and freight shipments.
• Preserves customer data by performing data entry into multiple systems, including CRM (Customer Relationship Management) software upon receiving communications or upon request.
• Responds to customer questions and inquiries via email in a professional, timely, and friendly manner.
• Serves customers by handling inbound calls; answering questions; forwarding messages.
• Ensures best practice processes are followed for different types of calls and situations (training provided on best practices).
• Preparation of marketing materials for mailing to customers or prospects.
• Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information.
• Assists with supplies inventory by checking to determine inventory level; anticipating needed supplies; verifying receipt of supplies.
• Protects organization’s value by keeping information confidential.
• Contributes to team effort by accomplishing other duties as needed.

Job Type: Full-time

Pay: $20.00 – $30.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: One location