Exhibition Hub Looking for Assistant General Manager at Atlanta, GA Full Time

Job Position Title: Assistant General Manager

Salary: $70,000 annually

Job Description Summary:

Exhibition Hub Holdings, LLC is a curator, producer and distributor of large exhibitions across the world, from Brazil to China. We deliver edutainment experiences, focusing on digital art immersive experiences including the works of Van Gogh, Monet, Klimt and Banksy. We have produced more than 70 exhibitions across the world and have reached more than 6 million visitors.

The Assistant General Manager will be responsible for providing a first-class experience for our visitors with exceptional customer service. Reports directly to the General Manager. Responsible for delivering an exceptional guest experience by working with the General Manager and managing staff to welcome and attend to guests, safely, and respectfully. Includes weekend, evening, and holiday shifts.

It is inevitable that over time the emphasis of this job may well change without altering the general character of the role or the level of duties and responsibilities entailed. This information will be periodically reviewed, revised, and updated in consultation with the post- holder to reflect appropriate changes.

Essential Duties and Responsibilities:

• Proactively recruit, train, and schedule staff
• Supervise the exhibit at key points including box office, VR, and retail
• Handle cash with accuracy and consistency
• Follow all procedures for promotional activities
• Stand and/or walk for the majority of the shift
• Answer visitor queries and/or complaints
• Adhere to, and monitoring staff and visitors’ adherence to, all Covid safety procedures, including cleanliness at the point of sale
• Promote and maintain the highest standard of customer service
• Represent Exhibition Hub publicly and the venue in a prepared and professional manner
• Maintain a high standard of confidentiality
• Undertake any other duties which may be reasonably requested to ensure the smooth running of the venue

Education and/or Work Experience:

• Must be at least 18 years of age
• Prefer college graduate
• Prefer retail experience
• Prefer minimum of 5yrs management experience
• Cash handling accurately
• Knowledgeable of safety compliance
• Venue, leisure, or retail experience in a role of responsibility

Skills & Abilities:

• The ability to read, speak and effectively understand the English language
• Solve practical problems and deal with a variety of variables
• Must possess above average communication skills
• Can effectively maintain departmental budgets and payroll
• Comfortable with Microsoft Office
• Ability to learn and understand exhibit content to be able to answer general guest queries
• Be available to work flexible hours on nights, weekends, and holidays
• Safety conscious
• A general knowledge and/or enthusiasm for the arts
• A flexible, positive, and proactive attitude
• Ability to work under pressure and tight deadlines

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• Philadelphia, PA 19107: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 4 years (Required)
• Human resources: 2 years (Required)

Work Location: One location