Eugene Endodontics Looking for Patient Care Coordinator/Accounts Receivable Specialist at Eugene, Oregon, United States Full Time

Full Job Description

_______________________ is in search of a Patient Care Coordinator who
exhibits quality service, commitment, accountability, and excellence.
Our specialty practice is built on integrity, quality, compassion, and
putting the patient first.

The Patient Care Coordinator
will be the first point of contact for the practice. This role
provides administrative support to the practice and coordinates
front-desk activities, including but not limited to distributing
correspondence and answering phone calls. The position requires
someone with the right attitude, mindset, and supreme customer service
skills to ensure patient comfort and confidence in the services
provided.

This position is in a dental practice setting
that involves everyday risks or discomforts that require normal safety
precautions.

The ESSENTIAL DUTIES of this role include:

Providing friendly and patient centered customer service
Checking in/checking out patients
Answering and making phone
calls
Verifying patients’ dental insurance
Scheduling and
confirming appointments
Maintaining full and productive schedules
– optimizing production
Reviewing insurance coverage and
out-of-pocket fees with patients
Assisting patients with filling
out forms and other services they may need
Processing patient
insurance
Collecting payments
Managing patient records
Entering appropriate data and documents into practice management
software system
Copying and sending patient’s records upon
written patient request
Interaction with referring practices
Preparing patient and doctor correspondence
Managing business
records
Following accounting/bookkeeping procedures
Collaboration with the clinical team – assisting doctors and
clinical staff as needed
Participating in meetings and training
sessions
Ensuring front desk is neat, presentable, and equipped
with all the necessary supplies such as pens, forms, and paper.
Other duties as assigned

PREFERRED QUALIFICATIONS

Dental Front Office Experience
Software skills –
Microsoft Office, Outlook, Email, dental software (Endovision a
plus)
Verbal and written communication skills
Basic math
skills
Problem-solving skills; good judgment; ability to handle
multiple tasks simultaneously with minimal supervision
Highly
developed organizational and planning skills