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Overview:
Join Esri and help shape the future of products, technologies, and workflows that connect customers with world-class indoor mapping and analytics capabilities. ArcGIS products and teams are at the heart of a newly emerging application of geospatial data, mapping, and analytics focused on indoor spaces that are changing and reinventing the way our customers think about using geographic data and analysis inside buildings, across campuses, and throughout facilities empowering them to expand the value of GIS across their organizations and to the world.
The successful candidate will have proven software product management experience based on market opportunities and innovation. Your work will involve interacting with customers, being a product expert, building team relationships, and influencing the product’s development priorities.
Responsibilities:
- Understand and communicate how customers are using the product and new problems we can solve with innovative features and workflows
- Organize and share customer requirements and priorities with the development team to collaborate and prioritize on the product’s roadmap and release timelines
- Work with customers, potential customers, our Professional Services organization, and partners to collect requirements on features that solve problems and provide value
- Communicate the product roadmap and release timelines to customers and staff
- Lead and support customer product briefings and conference presentations
- Represent indoor GIS and ArcGIS Indoors as the product expert on social media platforms
- Collaborate with Global Business Development, the partner team, international distributors, and product marketing to develop and execute go-to-market strategies
- Work with Product Marketing to develop messaging that will create demand for ArcGIS products in the indoor mapping and analytics space
- Meet with key customers to understand their business needs and assist with mission critical projects
- Ensure internal launch readiness for product updates with sales, technical support, customer service, and training
- Enable Global Business Development, the partner team and international distributors to effectively engage with prospective customers
Requirements:
- 2+ years experience in a similar position supporting similar responsibilities
- Professional experience supporting commercial software development and release. Examples of this include product management, product development, product testing, software release, user assistance, software configuration, or product marketing
- Proven experience supporting technology innovation through aligning software capabilities with market opportunities
- Experience in facilities management, AEC, or related fields
- Ability to cultivate strategic relationships with customers and partners
- Capability to effectively document and verbally communicate market requirements to development staff
- Ability and willingness to travel
- Bachelor’s in Business Administration, Marketing, or related field
Recommended Qualifications:
- Master’s in Business Administration, Marketing, or related field
- Experience in GIS and location-based content
- Experience with CAD, BIM, Revit software
- Experience and certifications with the Pragmatic Framework
The Company:
Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you need a reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is $83,200 – $145,600
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