Endo1 Partners Looking for Full Time Patient Care Coordinator – West Allis at Wisconsin Full Time

We are looking for a dental receptionist to attend to patients on the phone and in person for our Endodontic Practice in West Allis, WI. Our practice name is Endodontic Specialists of Wisconsin and we are a growing practice with a lot of opportunity for advancement and growth. The main role of our Front Desk Coordinator will be to coordinate and organize appointments and facilitate the efficient running of the dental office. We are looking for a team player who is positive and friendly and someone with an outgoing personality that can strike up a conversation. Previous experience with Softdent dental management software or a similar software is a plus.

It is essential to be able to lead, be flexible, friendly, have a can do personality and work in a timely fashion. In addition, the receptionist must display open communication to co-workers and a commitment to patient satisfaction. Upon completion of training, the dental receptionist will:

Requirements

* greet patients
* register new patients according to established office protocols
* assist patients to complete all necessary forms and documentation
* verify and update patient information
* inform patients of dental office procedures and policy
* move patients through appointments as scheduled
* enter all relevant patient information into data system
* maintain and manage patient records in compliance with privacy and security regulations
* answer and manage incoming calls
* respond and comply to requests for information
* schedule patient appointments
* confirm upcoming appointments and recalls according to office protocol
* check daily appointment schedule
* arrange patient charts for next day appointments
* fill in cancellations and no-shows
* organize referrals to other medical specialists
* collect and receipt payments from patients at time of treatment
* inform patients of financial treatment plan options
* arrange payment schedule with patients
* prepare and mail billing statements
* prepare claim forms for dental insurance
* arrange supporting documents for insurance claims
* sort and distribute incoming and outgoing post
* monitor and maintain inventory of dental office supplies
* update patient education materials
* maintain a professional reception area
* safeguard patient privacy and confidentiality

Benefits

PTO, 401K with matching options, Medical and Auxillary Benefits