Elite Physical Medicine and Rehabilitation Looking for Financial Case Manager Assistant at Lawrenceburg, IN Full Time

Position Summary:
As the Financial Case Manager Assistant, it will be your responsibility to assist the Case Manager in building and maintaining patient relationships throughout their care at Principled Chiropractic and Elite Physical Medicine. You will be responsible for assisting in acquiring long term, quality patients for the clinic through the implementation of lead conversion systems. You will participate in educating patients with the findings of the Doctors and Nurse Practitioner and delivering a financial breakdown of the overall Care Plan. You will focus on understanding the patients’ needs and wants, helping them overcome obstacles and empathizing with their struggles and challenges while influencing them to do what is in their best interest to improve their quality of life. To be a remarkable case manager assistant, you must be able to develop trust and the confidence necessary to help patients navigate their Care Plan. You will need to express a breadth of knowledge and experience in these areas as well as the ability to work and collaborate effectively within a highly team-centric environment.

Performance Objectives:

• Develop emotional connection with patients to understand their expected goals and desired outcomes.
• Perform an initial consultation on New Patients to determine medical history, motivating factor and functional goals.
• Educate the patient on the services provided.
• Attend Team Meetings to discuss motivating factors and goals of the patients.
• Create and deliver financial estimates and long-term scheduling to patients based on the providers orders.
• Provide and ensure completion of all patient paperwork.
• Effectively and continually educate patients about the need for, and progress through, the Care Plan.
• Ensure that all of the patient’s needs are met, nothing gets overlooked, and the care is consistent with the patient’s expressed desires.
• Execute patient follow-up calls.
• Encourage, resolve concerns and gather testimonials during Care Plan.

Job Type: Full-time

Pay: $14.00 – $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Sales, management: 2 years (Preferred)

Work Location: One location