Elite Hood Cleaning & Fire Protection Co Looking for Account Manager & Scheduling at Denver, CO Full Time

Account Manager – Scheduling for Fire Protection Services

Position Summary:

This position is responsible for scheduling service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. May support other office functions.

Essential Duties and Responsibilities:

• Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.
• Responsible for creating work orders, providing status to customer and following up with technicians.
• Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
• Complete contract paperwork and QC paperwork.
• Schedule sub-contractor work.
• Work with technicians to ensure all paperwork is completed properly within the designated time.
• Maintain appointment schedules.
• Order material and equipment.
• Receive material/equipment and issue material and equipment to technicians.
• Complete daily reports.
• Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
• Conduct physical inventory.
• Act as a liaison between Sales, Project Managers and technicians.
• Other duties as assigned.

Job Type: Full-time

Pay: $20.00 – $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Denver, CO 80231: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location