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Doosan Bobcat North America has made a strategic, dedicated effort to grow our manufacturing footprint over the years ad our company is on a substantial growth trajectory with the goals of helping empower our customers to accomplish more and being an employer of choice. Due to this, we are excited to grow our team!
The Training Operations Manager is responsible for the creation, selection, implementation and management of training processes, programs, systems, and metrics to improve dealer sales specialist capabilities. Through cross-functional meetings, create training plan aligned to meet short- and long-term dealer training needs. Using fact-based analysis, implement standard and customized training techniques and system platforms that contribute to Bobcat’s increased sales and market share. This position is also responsible for the inventory management, use and maintenance of Company consignment inventory.
The qualified Candidate will have:
- Education Required: Bachelor’s Degree.
- 10 years’ experience including sales, training, operational excellence.
- Field (dealer) interaction experience and strong understanding of dealer network and focus on customer (dealer) needs.
- Experience in setting strategy for dealer sales training, including training curriculum, training calendar, training communications plan, training logistics, new course development, and leveraging all training platforms. Knowledgeable with training technologies and strategies. Ability to create processes and systems that ensure dealers advance their training engagement.
- Experience successfully identifying, setting and implementing strategic business growth initiatives. Demonstrated ability to create KPIs that drive dealer behavior.
- Strong business acumen and analytic capabilities. Ability to leverage data to develop and execute strategy.
- Demonstrate strong leadership and ability to challenge status quo and improve upon existing processes.
- Experience successfully developing, mentoring, and managing a diverse team with remote direct reports.
- Excellent communication and collaborative skills, especially with a variety of audiences.
- Experience leading or participating in RFPs and justifying CERs.
- Demonstrated strong project management capability, including ability to independently prioritize and track complex, competing schedules, proactively anticipate and complete tasks, and self-initiate actions.
- Travel Required: 10-20%.
Doosan Bobcat is proud to be an Equal Opportunity and Affirmative Action Employer. Visit us online and learn why, even our careers are built better! www.bobcat.com/careers
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- West Fargo, ND 58078: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor’s (Required)
Experience:
- training, sales and operations excellence: 10 years (Required)
Work Location: One location
