About the Organization:
Dolores Street Community Services (DSCS) nurtures individual wellness and cultivates collective power among low income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice.
Position Summary:
The Director of Finance & Operations (DFO) is an integral part of the Leadership Team responsible for the organization’s overall financial management and operations. The DFO reports directly to the Deputy Director (DD) and works collaboratively with the Leadership Team to fulfill the mission of the organization. Supports board-level meetings and Finance Committee work and serves as the principal contact for outside accounting and audit providers, IT contractors and other consultants related to the financial management and operations of the organization. Currently supervises the Manager of Operations and may supervise additional administrative staff as required.
Essential Duties & Responsibilities
Financial Management (50%)
Responsible for gathering and producing annual operating budget and regular financial reports for the ED and the board, working with other staff budget managers for programs, campaigns, initiatives, and special projects to track financial resources needed and used. Specific duties:
Oversees the production of monthly and/or quarterly financial statements, analyses and reporting dashboards for the ED, and the board, to track the financial health of the organization, working with outside accounting providers as required to ensure timely, complete, and accurate financial record‐keeping
Supports the work of the Board Treasurer and Finance Committee, including organizing, preparing materials, and staffing committee meetings.
Maintains and updates effective budgeting and financial reporting systems and templates to reflect organizational activities and financial goals.
Participates in strategic planning for the organization working with Leadership Team, staff and board as required, and leads special projects related to the improvement of administrative, financial, and other systems coordinating with other staff and external consultants as needed.
Coordinates the annual audit with external auditor including providing information and documents as needed, and production of 990 and other tax forms in conjunction with the auditor.
Works with program and development staff as needed to produce budget and financial documentation required for grant proposal development and reports.
Conducts institutional membership analysis and participates in discussions regarding membership strategies, campaigns, and goals.
Maintains banking accounts and relationships.
Signs checks in ED’s absence.
Operations/IT Management (20%)
With ED, determines strategy for employee benefits. Provides oversight to the Operations Manager for implementation of benefits.
Reviews insurance coverage and works with appropriate brokers regarding changes as needed, ensuring competitive pricing.
Ensures compliance with all relevant local, state, and federal laws for assigned area of responsibility.
Oversees work of technology consultants (network, server, email accounts, software, hardware, etc.) to ensure effective organization‐wide use of technology.
Oversees contracting of other external program consultants including preparation of contracts and associated paperwork and works with program managers to ensure proper oversight of payments and deliverables.
Board and Board-‐level Committee Meetings (30%)
In conjunction with ED, develops Full Board and Executive Committee meeting dates and agendas and oversees operations staff to produce accurate and timely Board Book (agenda) materials.
In conjunction with ED, organizes and supports the work of other standing committees of the board including Governance Committee and Audit Committee.
Maintains logs, minutes, notes and approved actions by Board and Executive Committee and other standing and ad hoc committees, as may be required, and facilitates staffing and logistics for conference call meetings and in-‐person meetings of the board.
Works with the Leadership Team and other staff to develop and implement the organization’s Annual Meeting.
Supervisory Responsibilities:
Provides daily work direction to outsourced operations support – IT consultants, outsourced accounting if any.
Other Organizational Duties
Participate on the agency’s Strategic Leadership Team and other agency committees upon the Director’s absence.
Conduct business in accordance with the DSCS Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community
Work within the framework of the agency’s mission, vision, values, theory of change, and organization’s commitment to diversity, equity, and inclusion, restorative justice, trauma-informed work, and language justice.
Commit yourself to treating each community member with respect and dignity
Perform other duties as assigned
Skills & Qualifications:
Knowledge of API community resources, issues, and trends.
Strong working knowledge of operations management including financial planning and budgeting, staff planning, technology planning and management and relevant laws and regulations.
Excellent oral and written communication skills and interpersonal skills, including the ability to listen effectively, to select and use appropriate communication methods, and to present ideas and information effectively, both orally and in writing.
Ability to read, analyze, and interpret general business periodicals, professional journals or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from organization and board members, donors, and the general public.
Demonstrated ability to work collaboratively in staff teams while also effectively coordinating and directing the work of other staff.
Ability to effectively manage multiple tasks and priorities to conclusion at an appropriate work pace using sound and accurate judgment.
Ability to maintain a high degree of confidentiality and professionalism in all aspects of the job, including displaying courtesy and sensitivity in all contacts and managing difficult client situations effectively.
Intermediate to Advanced proficiency in Word, Excel, PowerPoint, Google docs, Dropbox and financial accounting software are required. Basic proficiency/experience with Salesforce and FundEZ software is highly desirable.
Education/Experience:
Bachelor’s degree (B. A.) or equivalent; Master’s degree preferred but not required.
Minimum 5‐7 years experience in an operations or program or related function in a nonprofit organization, preferably in a philanthropic or affinity group organization.
Certificates, Licenses, Registrations: None
Work Environment:
Work environment characteristics are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee works primarily in an office environment. Travel may be required up to 15% of time on the job.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires extended periods of sitting and working at a computer. Position requires clear vision at 20 inches or less and ability to adjust focus. Position also requires occasional lifting of up to 25 pounds.
Dolores Street Community Services is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District. Pursuant to the SF Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.
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