DOCK MANAGER
A dock manager must recruit, coach and supervise all associates assigned to the area, including review job performance, address disciplinary concerns and motivate all associates to achieve established goals. A dock manager must follow company procedures, ensuring a clean and safe environment for staff and visiting customers, maintaining records, and solving any freight issues that may arise. A dock manager directs all activities in the assigned area including staffing, inventory control and housekeeping and dressing room maintenance. A dock manager must participate in all store opening/closing procedures, assists with associate and/or customers concerns and any other duties assigned or apparent that are necessary for business operations.
Core Management Responsibilities:
To participate in the selection of a high-performance team. To maintain a high-performance team through educating, coaching, motivating, and appraising performance. To set, communicate, and monitor your team’s productivity and service goals, monitor associate productivity and service levels, and provide on-going feedback. To manage the team’s schedule within budgeted hours and based on business needs. To assign sales support associates day-to day tasks and direct their work. To exercise independent judgement in the hiring, promoting, assignment, and compensation of your team, and in conjunction with the Store Manager and Assistant Store Manager to effectively recommend such action. To recommend and administer discipline up to and including discharge, in coordination with the Store Manager and Assistant Store Manager.
Responsibilities also include serving as your team’s leader by modeling and instructing all sales support functions and achieving the highest levels of service indicators.
It is the responsibility of this position to perform other related work, tasks, or duties as assigned by the Store Manager and Assistant Store Manager. This list of job responsibilities is not exhaustive. Refer to the responsibilities, requirements, and physical demands listed below.
Job Requirements
Physical Demands
Dock manager reports to Store Manager and Assistant Store Manager. Typically manages a team of 7- 15 dock associates.
Job Type: Full-time
Pay: $40,000.00 – $46,000.00 per year
Benefits:
Schedule:
Work Location: One location
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