Account Manager (“AM”)
Account Managers provide day-to-day oversight of client accounts in key functional areas including: DeepNet’s service delivery, maintenance of relationships with the client’s stakeholders, and routine project management. AM’s are our clients primary point of contact outside of DeepNet’s service delivery process.
AM’s work in partnership with a Technology Advisor (“TA”) who provides short- and long-term technical vision for client accounts. As such AM’s are not required to be explicitly technical, though familiarity with the IT terminology and tooling is required.
AM’s that are not fully utilized on existing client accounts also serve in a sales capacity, helping our growth team to engage with prospect accounts by attending networking events and conferences, following up on referrals and strengthening already existing client relationships through social engagements.
Success in this role looks like a stable of approximately 20 client accounts with happy internal and external stakeholders, accurate tracking of resources, on-time project delivery and consistent service experience.
Responsibilities:
To apply for this job you MUST include a cover letter with a response to the question:
When applying for this job, include a response to the question, “Something I’ve recently learned about myself is…” And of course share anything else you think will help us get to know you.
EEO Disclosure:
DeepNet is an equal opportunity employer, and we welcome applications from those who contribute to our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, mental, or physical disability, age, sexual orientation, gender identity, national origin, familial status, veteran status, or genetic information. DeepNet is committed to providing access, equal opportunity, and reasonable accommodation for all individuals in employment practices, services, programs, and activities.
Job Type: Full-time
Pay: $80,000.00 – $100,000.00 per year
Benefits:
Schedule:
Work Location: Remote
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