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We are looking for an energetic, friendly, organized, Assistant Community Manager who loves working with people. The Assistant Manager will undertake the leasing activities at one of our Jefferson Parish apartment communities and will support the Community Manager and Team with various administrative, Resident-relations, and organizational activities, including Resident Retention and Rent Collections.
This is an exciting position on a wonderful team. Through the interview process candidates will learn what separates our company from others. This is a long-term career opportunity with major growth opportunities in a positive work environment.
The successful candidate will effectively attract prospective Residents, Lease apartments to prospective Residents, Collect Rents, Renew leases effectively, and provide excellent customer service to all existing and future Residents.
Responsibilities
- Greet all prospective and existing Residents via phone, email, and in person is a highly friendly, courteous, and professional manner.
- Review, qualify, and organize prospective Residents using Customer Relationship Management technology platforms.
- Present apartments to prospective Residents in a persuasive manner
- Promote unoccupied apartment units through various media and advertising techniques, including social media
- Evaluate prospective Residents’ requirements and financial position in accordance with FAIR HOUSING
- Collect Rents and ensure all Resident ledgers remain accurate.
- Renew leases and retain Residents consistently.
- Provide accurate information on the different features of the property and apartment units
- Validate application information and references
- Negotiate leasing terms and complete agreements
- Keep abreast of the property market status and the market overall
- Ensure proper maintenance and inspect properties periodically by working closely with the property team
Skills
- Growth mindset, willing to learn, willing to accept positive constructive criticism
- Emotional intelligence and a People-First attitude
- Proven working experience as an Assistant Manager, Leasing Consultant, or equivalent position
- Extensive experience in Yardi preferred
- Good knowledge of leasing rules and regulations and FAIR HOUSING
- Professional, courteous, punctual
- Proven track record of successful sales
- Basic understanding of MS Office
- Excellent presentation and negotiation skills
- Well-versed in marketing and sales techniques
- Highly organized with follow through on checklists and instructions
- Team player that works well with others and independently
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekend availability
Supplemental Pay:
- Bonus pay
- Signing bonus
COVID-19 considerations:
We take special precautions to keep our Team and Residents safe by following CDC guidelines and internal policies in the office and on our properties.
Ability to commute/relocate:
- Gretna, LA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver’s License (Preferred)
Work Location: One location
