Crumbl Cookies Looking for Store General Manager at North Brunswick, NJ Full Time

Job Description

Crumbl is a rapidly-growing gourmet cookie bakery expanding in New Jersey. We are looking for a strong leader with experience in the hospitality industry to help lead our North Brunswick location. This role comes with a lot of room for growth, and the ideal candidate will be highly motivated to grow with us.

Overview:

• You will be given challenges with the chance for personal and career growth

• You’ll have ability to ramp and take on more responsibility as you learn, with the opportunity to shape the role to leverage your strengths and take on new challenges

• You will be expected to understand the Crumbl product, brand, and end-to-end model and ensure corporate KPI’s for quality and customer experience are met across all locations

• You will be responsible for staffing and building a strong leadership team, ensuring they maintain an environment where employees are proud and excited to work

• The ideal candidate will be a self-starter that takes coaching but can self identify needs and roll up their sleeves to make the business successful

Duties & Responsibilities

• Delegating responsibilities and supervising business operations.

• Maintaining knowledge and skills for baker and driver positions and fill in as necessary

• Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities

• Resolving conflicts or complaints from customers and employees

• Monitoring store activity and ensuring it is properly provisioned and staffed

• Analyzing information and processes and developing more effective or efficient techniques and strategies

• Establishing and achieving business and profit objectives

• Maintaining a clean, tidy business, ensuring that signage and displays are attractive

• Generating reports and presenting information to upper-level managers or other parties

• Ensuring staff members follow company policies and procedures

• Other duties to ensure the overall health and success of the business

Required Qualifications & Experience

• Previous experience managing others required

• High School Diploma, preferred

• Strong understanding of business management, financial, and leadership principles

• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills

• Time and project management skills

• Ability to analyze processes and information, identify problems and trends, and develop practical solutions and strategies

• Commitment to providing exceptional service to customers and support to staff members

The Benefits

• Competitive base pay, an incentive heavy comp structure, will the ability to grow compensation with the business’s success

• Healthcare + 401K

Job Type: Full-time

Pay: $70,000.00 – $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay
• Signing bonus

Education:

• High school or equivalent (Preferred)

Experience:

• Hospitality management: 3 years (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location