Crumbl Cookies Looking for General Manager at Greensboro, NC Full Time

We are looking for motivated, growth-driven individuals to help us build our growing Crumbl Cookies business! We currently have 2 locations open and plan to open our 3rd location soon! We are looking to expand our team with great, strong leaders who will help us achieve our goals while we help them achieve theirs. We value those who are positive, hard working, growth-minded, enthusiastic, and humble.

Job expectations:

• Run all aspects of the store with support from Regional Manager
• Maintain a working relationship with all store employees
• 40-50 hours per week (some remote)
• Work in-store 5 days per week
• Flexibility & availability across all hours will be necessary
• Saturday availability required

• Work at least one night shift per month
• Cover short staffed shifts when needed

Schedule Accountabilities:

• Work with Assistant Managers to prepare schedule, notify Regional Manager when ready for approval
• Moderate time off requests
• Manage staffing level
• Reach out to applicants with screening questions
• Coordinate and conduct all interviews for store positions
• Extend job offers for bakers
• Complete I-9 verification for all store employees
• Handle promotions and raises with Regional Manager approval

• Review timesheets and close pay periods
• Document corrective actions
• Terminate employees when needed (in line with store policies)

Ingredients / Store Supplies Accountabilities:

• Approve all truck orders
• Check in deliveries, ensuring invoice matches delivered items and any discrepancies are addressed with delivery driver
• Request pickups to return unused ingredients
• Maintain list of weekly specialty ingredient needs
• Complete monthly inventory list of store supplies
• Communicate box, ingredient, and supply needs with Regional Manager

Store Operations Accountabilities:

• Ensure store is operating efficiently and consistently achieving Crumbl target metrics
• Ensure all required submissions to corporate are submitted on time (quality/cleaning photos, etc)
• Create and communicate employee game plan for each day
• Set and communicate Friday / Saturday projections
• Maintain store email account
• Lead store marketing & donation efforts with Regional Manager guidance
• Manage cash drawers
• Manage employee training program
• Recognize 1-2 Employees of the Month
• Provide performance feedback to employees
• Maintain store employee records
• Ensure linen deliveries are sufficient & inventory levels are appropriate
• Manage store Slack account
• Manage store organization
• Perform maintenance on store equipment with Regional Manager support
• Ensure catering orders are communicated with staff and prepared on time

Benefits:

• PTO
• 401k with employer match
• Profit sharing
• Flexible schedule
• Be a part of a fast growing business
• Manage 30-50 employees

Requirements:

• Strong leadership abilities
• Excellent communication skills
• Highly organized
• Strong work ethic
• Good interpersonal skills
• Meticulous attention to detail
• Proactive nature
• Positive attitude
• Commitment to providing exceptional service to customers and support to staff members
• Minimum 1 year Food Service Management

Job Type: Full-time

Pay: $40,000.00 – $50,000.00 per year

Benefits:

• 401(k) matching
• Flexible schedule
• Paid time off

Physical setting:

• Bakery

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Weekend availability

COVID-19 considerations:
All employees are required to wear facial coverings while in store and working.

Ability to commute/relocate:

• Greensboro, NC: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Food service management: 2 years (Required)

Work Location: One location