CruiTek Looking for IT Project Manager at Brentwood, TN Full Time

Job Responsibilities

The Project Manager, PMO is part of a dynamic corporate team of business improvement experts responsible for helping lead the organization through a cultural and transformational change focused on improvement. You will be in our corporate office and work closely with department leaders from across the organization to project manage large scale transformation initiatives focused on streamlining the organization, improve customer experience and overall business results. This position is ideally suited for someone who is looking for growth opportunities by proving their capability to quickly take on increased levels of responsibility within the organization.

Essential Duties & Responsibilities

PROJECT MANAGEMENT

Execute day-to-day project management activities for one or more large scale national initiatives

Work with management to scope projects and manage work plans to ensure successful implementation

Handle all planning and coordination of implementation activities through very detailed project plans

Prepare regular communication status updates and presentation materials for senior management and staff on all aspects of the project; including timelines, accomplishments, key risks and issues

Coordinate and manage logistics around scheduling of vendor, governance & project team meetings

SOFTWARE AND SERVICE SUPPORT

Compile monthly statistics and analytics to management on all third-party service provider programs.

Serve as a subject matter expert on Client Accounting third-party service provider software and services.

Creating visualization diagrams and models to help team members organize projects. Visio or related software experience is highly desired.

PROCESS IMPROVEMENT

Strong analytical skills to perform data collection and benchmarking against best practices

Support the design build of as-is and to-be process maps policies, procedure manuals and SLAs

Understands best practice design standards established and support adoption during implementations

Drive coordination of requirements between the business and IT to ensure alignment to business needs

Report on key metrics to provide visibility into productivity / adoption of new technology and processes

Coordinate effort to maximize productivity and successful achievement of department metrics and goals

INDUSTRY/FUNCTIONAL EXPERIENCE

Knowledge of Finance or Mortgage industry is preferred

Experience interacting with or working through change management items with field operations personnel

Exposure to a company/industry in rapid transformation (people, process, technology, customer experience)

Ability to work in a fast pace environment with high level of independence and accountability for their work

EDUCATION & EXPERIENCE

5+ years of business analyst interaction with business experts and developers

2+ years of program/project management experience, Six Sigma or PMP designation preferred

2+ years of process improvement experience in a transformational organization or fast changing industry

Very strong MS PowerPoint, Excel, Word, Visio and Project skills

Bachelor’s degree in Accounting, Finance or Business preferred

Solid business acumen and communication skills with various levels of senior management

KNOWLEDGE, SKILLS & PROFICIENCIES

Analytical – Able to work with large data to conduct analytics quickly and make effective decisions

Process Driven – Process oriented mindset focused on streamlining and simplification

Structured – Experience in structured problem solving, process improvement and project management

Collaboration – Build and maintain positive relationships with peers, operations, consultants, vendors

Persuasion – Skilled in influencing others, obtaining buy-in for ideas and driving implementation

Prioritization – solid organizational and time management skills for overseeing many moving parts

Learning Agility – Can navigate through ambiguity and solve complex problems with limited facts

Communication – Superior written and oral skills. Good listener. Articulates complex issues in simple terms

Influence – Able to influence others to change opinions and plans to win support of new ideas

Teamwork – Facilitates coordination and cooperation among large teams that are geographically dispersed