JOB DUTIES:
Coordinate the operation of each individual’s department and special projects, and assist in identifying problems and solutions
Inspect operation and rectify all unsatisfactory conditions
Enforce fair labor practices in compliance with federal and state law
Lead the Executive and Management team effectively
Business planning in line with forecasted sales and costs including guidance to department heads
Establish and implement guest service standards for all departments. Periodically reviewing, identifying problems and taking corrective actions
Involvement in sales & revenue management to help with strategy, identifying need periods and supporting team to accomplish top line goals
Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance and operating departments
Ensure that personnel training programs and future development plans are in place and executed
Through leadership and mentoring, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees
Promote the reputation of the hotel among team members, general public, and within the industry
Assure the hotel has an ongoing preventive maintenance program and the property is kept in good working condition
Monthly forecasting of operating staff and cost expenditures
Monthly P&L review to keep cost and expenses in line
JOB REQUIREMENTS:
3+ years as GM in a 150+ room busy, robust Limited Service Hotel with F&B (or)
2+ years as GM in 150+ room Full Service Hotel (PREFERRED)
IHG or Major Brand Experience preferred
Clear and concise written and verbal communication skills
Ability to develop and grow a business
Track record of profit-making and goal achieving
Managerial responsibility over operations, finance, marketing and administration
Know-how to work in a high entrepreneurial environment by demonstrating foresight, imagination, commitment, and personal ability to achieve increasing occupancy and profits
Articulate, exhibit a clear, yet firm, “leadership” manner
Possess strong personal confidence in his/her ability to accomplish future hotel objectives
Ability to drive and lead the hotel through a period of meaningful growth and expansion, whereby the hotel’s overall sales and profitability are increased significantly
Demonstrate team building experience and ability to lead by example
Ability to sell concepts and ideas to management, peers, and employees
Ability to instill a guest service attitude in all employees
Experience in mentoring and developing Managers
Radiate Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please call 650.424.1400 or email Liza Guinto at [email protected] to let us know the nature of your request.
Thought Provoking: Capable of making others think deeply on a subject
Leader: Inspires teammates to follow them
Motivations
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Experience
1 year(s): IHG or major brand experience
3 year(s): GM in a 150+ room busy, robust limited service hotel with F&B
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