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Transform the way the world runs networks The Opportunity Primarily provides pre-sales technical support for Sandvine products and solutions, for wireless, wireline cloud deployment. Uses in-depth product knowledge of 4G/5G, Data Analytics to provide technical expertise to customers through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. Create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application and dashboard based on customer requirements to demonstrate the feasibility of the application, often requiring rapid prototyping and/or product demo for a client. May provide consultation to prospective users and/or product capability assessment and validation. The Job Act as a Sandvine technical expert towards the customer Act as a 4G/5G network specialist towards customer Act as the Data Analyst & as a specialist on Sandvine network intelligence towards customers Familiar with customer network and articulate customer requirements to Sandvine R&D team Act as a POC specialist and can complete all aspects of a POC at an expert level as needed to ensure a successful POC Provide expert level review and input for advanced technology or complicated technical sections in an RFx response Provide creative and customized demonstrations tailored to the customer environment; provide feedback to CSE for potential enhancements to the demo systems An expert level consultant and trusted advisor to field teams and customers; however, customers should go to the SE for advice and should interface with GSA through the SE Help to solve the most difficult customer issues when R&D and Support cannot progress through the issue effectively Review designs before they proceed to production; point out potential difficulties with a specific project. What Skills You Bring 7-10 years applicable experience; management experience required. Experience in 4G/5G and data analysis is required. Bachelor’s Degree in Computer Science, Engineering, or other STEM programs; alternative educational programs may be accepted at the discretion of the department VP preferred. Education may be substituted for comparable relevant work experience Master’s degree in Data Analysis would be an asset An expert in solution architecture that is used as a resource by SE, PS, PLM and R&D teams in understanding the right way to deploy the solution. GSAs should be able to point out potential issues with specific architectures. An expert in the design of customer solutions with the capability to create low level designs (though that is not the job role). SEs can request advice from GSA on low level solution design. Excellent Networking knowledge – be the champion of Sandvine 5G strategy towards customers Excellent Analytics knowledge – be the champion of Sandvine analytics towards customers Lead function in support SE deep technical work (Proof Of Concept, proposals, deployments) The Company Networks are evolving, and operators need to keep up. At Sandvine, we’re working with innovative customers who are looking to embrace change and constantly improve. By combining analytics, machine learning, and automation, we help hundreds of network operators around the world make their networks run simpler and smarter – all while exceeding their expectations. As a Sandviner, you’ll take on new challenges, learn from industry leaders, and contribute to creative solutions as part of a growing team that is transforming the way the world runs networks. What You Can Expect from Us Competitive compensation plan Benefits and vacation from day one Flexible working hours – in some roles work from home Employee development including training programs and mentorship Career development and advancement opportunities International travel opportunities (role-dependent) Thank you for your interest in Sandvine. While we’re not able to reach out to everyone who applies, we will contact you if your skills and experience are a match for the role. Sandvine is committed to supporting a culture of inclusion. We welcome and encourage applications from all qualified applicants regardless of race, ethnic origin, religion, age, gender, sexual orientation, ability or disability. If you have an interview or workplace accommodation request, please contact our Global Talent Acquisition Team at careerssandvine.com.