Log In
Sign Up
The Risk, Fraud, and Credit Manager is a position within the Risk and Recovery Department. The Risk, Fraud, and Credit Manager is assigned a portfolio of Distressed and Post-Default/Pre-Write off accounts to manage Pre-Default and recover Post-Default/Pre-Write off. Reporting to the Director of Credit and Collections, the Risk, Fraud, and Credit Manager works to rehabilitate Distressed accounts and maximize recoveries on assigned, Post-Default/Pre-Write off accounts. Sound collection and recovery skills are needed in this multi-tasking environment. Ability to handle multiple multi-million-dollar distressed accounts and recovery cases simultaneously is key to achieving success in this position. Success is driven by superior portfolio management, quality communication/negotiation skills, and sound judgment.
Essential Duties and Responsibilities:
Portfolio Management – NextGear’s Distressed and Post-Default/Pre-Write off portfolio must continuously be managed and reviewed in order to know which accounts demand immediate attention and which accounts require a long-term collection strategy. Organizing accounts by collectability in addition to documenting collection efforts, payment arrangements, and resolutions via NextGear’s in house collection systems is important.
Demonstrate quality communication/negotiation skills and maximize recoveries at NextGear by leveraging high quality communication and negotiation skills. Skills of tact, diplomacy and sound judgment will benefit a successful negotiation.
Exercise good judgment – The Risk, Fraud, and Credit Manager should constantly be evaluating the recovery situation’s “health” and be ready to take immediate action to protect NextGear’s interests at all times.
Work with the Director of Credit and Collections, Associate Vice President of Risk, Fraud, and Credit, Vice President of Operations, in-house counsel, and outside counsel to formulate and execute recovery strategies.
Determine and recommend settlement amounts and terms within outlined parameters.
Create and maintain accurate records for each assigned account.
Ensure all accounts are properly identified and the next steps are clearly defined.
Provide regular updates on all managed accounts to Senior Leadership and C-Suite executives.
Decisioning and providing guidance to clients who are in a high risk and high exposure situation.
Onsite and in person monitoring of high risk and high exposure accounts.
Making key decisions to reduce risk on high balance accounts with lines of credit from $500,000-$20,000,000.
Organizing and managing large scale repossessions.
Execute keeper services for NextGear Capital to ensure dealers are managing their accounts in accordance within our contractual guidelines.
All other duties as assigned by the Director of Credit and Collections.
Job Knowledge, Skills and Abilities
Strong Negotiation and conflict resolution skills
Ability to communicate effectively
Skilled in collections and recovery techniques
Highly proficient in skip tracing
Ability to multi-task
Highly organized
Advanced knowledge in bankruptcy, collection laws, and guidelines
Ability to read and interpret financial statements
Microsoft Office (emphasis on Excel, Word, and Outlook)
Ability to travel up to 75% of the time
Education and Experience:
BA/BS degree in related field and 7 years of related experience; or an equivalent combination of education and work-related experience
5+ years collection experience required
Experience collecting commercial debt in excess of $500,000 preferred
3+ years of dealership operations experience or equivalent
Compensation:
Compensation includes a base salary of $86,400.00 – $144,100.00. The salary rate may vary outside of the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s experience.
Position is eligible for additional compensation that may include commission (annual, monthly, etc.) and/or and incentive program.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!
–
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
