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Essential Duties and Responsibilities:
Build and maintain a strong, exciting, and collaborative team culture which maintains the highest degree of ethical integrity and professionalism.
Innovate, develop, and implement processes and infrastructure that minimize NextGear Capital’s losses and drive collection rates post default
Through daily coaching and interaction with team members, develop team’s skills in areas such as proactive risk mitigation, negotiation and conflict resolution, financial analysis, and coaching and partnering with both clients and the Operations team
Collaborate with IT personnel on developing innovative systems to track performance goals and progress of accounts.
Drive collaboration with Operations to develop and implement creative, custom strategies to minimize losses across the Key Portfolio
Responsible for key decisioning and providing guidance and direction on high risk and high exposure accounts and dealer relationships.
Responsible for delivering, monitor and improving KPIs and performance measures associated with front-end Risk team.
Manage and support a team which will include hiring, training, and developing individual Lead Risk Specialists.
Set, track, and report on individual and departmental performance goals and statistics.
Build and maintain a strong, exciting, and collaborative team culture which maintains the highest degree of ethical integrity and professionalism.
Innovate, develop, and implement processes and infrastructure that minimize NextGear Capital’s losses and drive collection rates post default
Through daily coaching and interaction with team members, develop team’s skills in areas such as proactive risk mitigation, negotiation and conflict resolution, financial analysis, and coaching and partnering with both clients and the Operations team
Collaborate with IT personnel on developing innovative systems to track performance goals and progress of accounts.
Drive collaboration with Operations to develop and implement creative, custom strategies to minimize losses across the Key Portfolio
Responsible for key decisioning and providing guidance and direction on high risk and high exposure accounts and dealer relationships.
Responsible for delivering, monitor and improving KPIs and performance measures associated with front-end Risk team.
Manage and support a team which will include hiring, training, and developing individual Lead Risk Specialists.
Set, track, and report on individual and departmental performance goals and statistics.
Job Knowledge, Skills and Abilities:
Accomplished ability to lead by example and achieve results
Proven track record of leading teams, building team culture, and developing talent
Expert knowledge in auto dealership operations
Strategic thinking, strong analytical and problem-solving skills
Ability to identify and prioritize workflow based on business needs and company objectives
Ability to review and interpret dealership financial statements (Bank statements, Balance Sheet, and P&L).
Strong interpersonal skills and ability to communicate effectively and professionally with entry level employees and top-level executives.
Outstanding leadership skills with the ability to lead, persuade, and influence
Advanced organization, prioritization, and time management skills
Knowledge of state and federal collection laws.
Education and Experience:
BA/BS degree in related field and 7 years of related experience with at least 1 year in a management or lead role; or equivalent combination of education and work-related experience
3+ years in finance or automotive industry experience required
Previous collection experience required and experience collecting large commercial debt preferred.
Proven track record of building and leading high performing teams that consistently meet or exceed department and business goals in a face-paced organization
Proven track record of top-level performance
Ability to travel as needed
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!
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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
