This is a Remote territory-based role and the incumbent will need to reside (in, near, within): Southern California.
Are you a self-starter, a go-getter, and a deal maker? At Cox Automotive Retail Solutions, you will find a culture that rewards such an entrepreneurial spirit. We empower our team members to make their own decisions for growing our business. We are looking for like-minded people who can share our passion for success.
What You’ll Do
The F&I Account Manager is responsible for retaining, advocating, and growing the credit app and digital contracting volume of franchise and large independent automotive dealers in their assigned territory. They are also responsible to grow their install base of dealers onto the DealerTrack F&I platform. They will offer creative solutions to help dealers reach their business objectives and provide insights on F&I products to internal partners regarding key dealer business challenges. They will also reinforce the value of existing Dealertrack and Cox Auto products and serve as the primary point of contact for Dealertrack F&I. This position owns, deepens, and continually builds the relationship with the dealers they are responsible for.
Here’s more of what you can expect when you step up to the plate:
To effectively manage the progress and results of accounts assigned retention, credit app volume, and digital contracting volume.
To prospect new dealers and dealer groups within an assigned territory to effectively grow their install base.
To engage in high-profile level activity across strategic client groups.
To ensure all accounts/groups are effectively set up and experience a smooth transition.
To build and develop strong working relationships with customers and users at all levels from Dealer/Owner/Decision-Maker down.
To work with at risk clients, determine an action plan to turnaround and conquer objections
Demonstrate ownership of an account by responding to client requests the same day.
Monitor and analyze account performance/volumes and trends to determine adjustments to dealer expectations/goals/objectives in order to achieve results.
Using methods provided to closely monitor system red flags/emergencies with clients and take immediate action.
To generate additional business/revenue within existing accounts for additional stores and products.
Conquest competitive accounts within territory with the goal of converting to Dealertrack F&I.
Determine at any point the need for additional value resource in order to maintain the success of client progress/results.
To contribute and manage action to turn around canceled accounts.
To effectively manage time and activity to successfully engage with a set number of clients per day.
To assist in generating high client attendance to product workshops and demonstrations.
To participate in product development/enhancement review sessions in order to develop self and grow as a Dealertrack F&I knowledge master.
To schedule any travel in a way that allows for maximum time with clients.
What’s In It For You?
As a dynamite Account Manager, you deserve success in your life as well, and at Cox, we define success as being a part of a company that gives you lots of opportunities and options.
First, we’ve created an exceptional salary package, plus additional incentives including highly sought-after yearly sales awards and recognition for our top salespeople. We are an inclusive, sales-friendly environment where different perspectives are valued and celebrated.
Looking for tools and training to up your game? We’ve got them. And we offer a work/life balance that allows you to enjoy flexibility, family, and friends.
We believe in taking good care of our team, so you’ll also have access to benefits like an impressive base salary with an uncapped commission, 401(K) with company match, and quality healthcare & life insurance options.
Cox gives you flexible paid-time-off and provides access to a lifestyle coach, adoption assistance, pet insurance, employee discounts, tuition reimbursement, and more.
Who You Are
You’re a self-starting, consulting, and closing crusader who knows how to win clients and keep them. You love being on the road, connecting with people, and bringing solutions to their doorsteps. You structure each day for success and each relationship with care. Multi-tasking? You’re all over that and this and that too.
Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field.
Recent retail automotive management experience (preferably General Manager, General Sales Manager, F&I Manager, Used Car Manager, or Pre-owned Director).
Previous experience in Finance & Insurance.
Previous experience using a Customer Relationship Management system.
Previous experience meeting face-to-face with customers.
Outstanding relationship management capabilities.
Ability to effectively work with all levels at the dealership.
Exceptional listening skills and ability to detect problems/risks without being in a face-to-face situation.
Come join the Cox family of businesses and make your mark today!
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.