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About us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Product Manager oversees the implementation of solutions that advance and support operational excellence, system optimization, and other organizational priorities and initiatives.
The Product Manager creates the roadmap for their product area(s) and executes on that roadmap in partnership with their business partner(s) (aka Product Owner).
The Product Manager advances the product roadmap, continually grooms the product backlog, and sets work priorities for their product team(s). This role emphasizes an entrepreneurial spirit, independent and creative thinking, and leadership through collaboration, not authority.
Creates Product Roadmap for their product area(s) and is the custodian of the Product Roadmap. Acts as the “keeper (and communicator) of the vision” to translate the product strategy and vision developed with business partners and other stakeholders into what the product team must consider to ensure they are building the right product. Stays abreast of industry trends and developments in product area to inform their vision and strategy.
Oversees and/or participates in the discovery process for upcoming projects, initiatives, ideas, and new innovations. Ensures requirements gathering occurs and requirements are documented as an outcome of the discovery process.
Coordinate with business partners, internal IT stakeholders, and external partners, such as vendors, to align product and platform architectures and capabilities according to agreed goals for nonfunctional requirements.
Provide input and influence architecture decisions that have broad impact and significance for the success of many products.
Supports and enforces IT technical standards.
Work with key stakeholders to make frequent and dynamic prioritization decisions based on data, product team metrics and customer feedback. Define, track and communicate key performance indicators as required to inform this process, and track business results.
Collects and evaluates Vendor proposals in alignment with Cooper Request for Proposal and Bidding procedures.
Work with key stakeholders to develop and refine business and pricing models within their product area (as needed/as required).
Works closely with the Application Lead(s) within their team, oversees the Application Lead(s), and has typical people manager responsibilities for a small team of direct reports.
Responsible for budget within their product area(s); works with IT Director and other stakeholders to ensure spend is within planned budget; explain/justify budget variances; collaborates with product owner(s) and other IT leaders to secure capital funding for upcoming initiatives. Is a key participant in vendor contract review and contract negotiations.
Owns, oversees, and is accountable for the creation of product area(s) content, such as standard operating procedures, data flow diagrams, and ServiceNow content such as Application Catalog inventory, Service Request Menu, and Knowledge Base; is accountable to ensure content is updated on a regular basis.
Oversees the implementation of solutions and system optimization activities; owns vendor partner relationships within specific product area(s); responsible for escalating issues internally/externally to remove barriers.
Experience Required
3-5 years required, 6-10 years preferred
Prefer experience range to be Five to Seven years (or more) of relevant experience in IT and business/industry or government
Education Requirements
HS/GED required. Bachelor’s degree preferred
Health Information Technology, Health Information Management, Computer Science, or other related field of study
Professional Licensure (such a R.N.) and Industry Certifications in lieu of Bachelor’s degree; equivalent work experience considered in lieu of Bachelor’s degree.
Special Requirements
Skills Required
Communication – Ability to communicate with patients, visitors and coworkers
Experience with engaging executives and other stakeholders to support important business decisions.
3+ years in diverse roles and increasing responsibilities across business and IT.
Knowledge of product management disciplines and software development life cycle.
Effective in translating technical language into business language as needed to bridge the gap between business and technical professionals.
Ability to problem solve business and stakeholder customer processes and problems, and is effective at solving these problems.
Skills Preferred
Effective at conveying the vision and other messages requiring action; ability to influence others with their vision and builds enthusiasm about fulfilling it.
Has a broad perspective that informs product definition and delivery.
