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Job Description
Conrad Los Angeles understands that traveling is not just about the destination, it’s about the journey. Experience a place to relax and to be energized; a place to connect. Discover something new through contemporary design and amenities in an inspiring setting.
Intuitive design will encourage guests to recharge and stay connected, with an entire floor devoted to amenities and services. Envisioned by the world-renowned design of Tara Bernerd & Partners, breezy, open flow concepts extend across the library, meeting spaces, lounge and other intimate escapes.
With rooms designed to recharge and energize, Conrad Los Angeles provides an oasis in the heart of the cultural corridor in Downtown Los Angeles. Floor-to-ceiling windows provides ample views and sunlight. Settle into carefully curated spaces – designed with rejuvenation in mind. Tune in with a room equipped with the latest in technology, including a media hub and high-speed Wifi to connect to the world.
What will I be doing?
As Revenue Manager, you would be responsible for monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage and maintain group and transient inventory controls including, but not limited to, room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office
Serve as primary liaison with Front Office, Sales and Marketing and Reservation to maximize inventory and profitability
Develop, monitor and adjust sales and pricing strategies
Conducts competitive and demand analyses and provides critical analysis of chosen strategies, room statistics and general demand factors to ensure the most effective and efficient balance between demand and availability
Conduct forecasting, review all competitive shops, review demand, convention and city event calendars, maintain data on competitor products and maintain historical data on events and performance
Monitor and develop team member performance to include, but not limited to, providing supervision professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Manage the department and participate in and facilitate meetings
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!