Phlebotomy Manager
From leading our Phlebotomists, to going above and beyond to ensure all patients and clients have an optimum experience, as a Phlebotomy Manager you will plan, manage and direct all aspects of our patient service centers and designated client locations.
Responsibilities
· Supervise a team of 25-30 phlebotomists working in Patient Service Centers In Office Physician Practices
· Manage patient flow, wait times, and inventory levels and information logs
· Monitor monthly productivity and report any deviations as necessary
· Coordinate phlebotomists’ schedules through resourceful and creative thinking
· Perform operational duties such as approve bi-weekly payroll, monthly schedules and performance appraisals
· Partner with Human Resources regarding employee relations issues and disciplinary actions
· Hire and train phlebotomists to fill any open positions
· Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
· Provide exceptional customer service to all patients and clients
· Assist in the set-up of new Patient Service Centers or Client Offices
· Provide resolution of any patient or client issues
· Perform, collect and prepare specimens when needed
· Travel to additional sites as necessary
Requirements
· High school diploma or equivalent is required; Associates or Bachelor’s degree preferred
· Phlebotomy certification from an accredited agency
· 3-5 years prior supervisor experience
· Demonstrated leadership skills and the ability to lead others
· Ability to effectively manage time and prioritize duties
· Excellent verbal and written communication skills
· Valid driver’s license and good driving record
· Working knowledge of MS Office
Job Type: Full-time
Benefits:
Medical Specialty:
Schedule:
Ability to commute/relocate:
Willingness to travel:
Work Location: One location
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