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Job Description
Colorado Chromatography Labs (CCL) is an industry leader in the production of cGMP 99%+ CBN and has a number of other minor cannabinoids including CBC, THCV, and CBDV. We are committed to providing products and services that meet or exceed all customer requirements and applicable standards and specifications. We are committed to supporting the industry in the creation of ethical and transparent standards and policies that support the guidance and success of the hemp industry into the future. We are committed to cGMP (current Good Manufacturing Practices), Food Safety and our robust Quality Systems.
Summary: The Account Manager will be part of the CCL Sales Team. The primary responsibility is retaining customers while nurturing/growing the relationships and business opportunities over time.
Essential Duties and Responsibilities:
Serving as a communication hub between existing clients and the company
• Maintaining a positive relationship with existing clients and the company
• Offering new services or products to existing clients as relevant and necessary
• Managing and solving any customer complaints or issues
• Managing and updating clients on their shipping and tracking details
• Develop, nurture and maintain positive working relationships with CCL associates and customers.
• Attends training and meetings in accordance with CCL standards.
Other Duties and Responsibilities:
• Travel to shows and conventions to develop new or existing relationships
• May assist with set up and take down of shows and conventions.
• Maintains a clean work environment, which may include picking up trash or cleaning spills.
• Other duties may be assigned to fulfill CCL s objectives.
Knowledge, Skills & Abilities: A Bachelor’s Degree in Business Administration, Marketing, or Communications is preferred and 1-3 years of account management related experience. The Account Manager must possess advanced proficiency with Microsoft Office (Excel, Word, Outlook and PowerPoint). High School Diploma or GED is required
The Accounts Manager must possess the following specific characteristics for success in this position:
Must have a Black Book within the hemp/cannabis space.
Must be able to work efficiently in a fast-paced environment.
• Excellent interpersonal written and verbal communication skills in English.
• Strong ability to communicate with various levels of management with a high degree of professionalism.
• Able to work independently and collaboratively with team members and all levels of management.
• Strong leadership, organizational and communication skills demonstrating a strong work ethic and the ability to lead, teach and motivate others.
• Excellent problem-solving, analytical, organizational, multitasking and prioritizing skills.
Work Environment: The work environment is typically indoors.
Work Hours: The work schedule is 5 days per week, 8 hours per day. Work hours are from 9am-5:30pm. Work hours and shifts are subject to change depending on operating business conditions and needs. Travel may be required.
Physical and Mental Demands: Light. Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently, to lift, carry, push, pull or otherwise move objects, including the human body. Light work involves frequent sitting, but may involve walking or standing for significant periods of time.
Reports to: Sales Manager
Supervisory Responsibilities: None
Salary: $50,000 to $60,000 Starting
Our benefits package includes:
-Medical Plan Options (health and dental)
-Vacation and 7 Company Paid Holidays
-Opportunity for Commission-based pay
Job Type: Full-time
Pay: $50,000.00 – $60,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Supplemental Pay:
Commission pay
Ability to commute/relocate:
Parker, CO 80134: Reliably commute or planning to relocate before starting work (Required)
Experience:
Sales: 2 years (Required)
Work Location: One location
