CoinTracker Looking for Community Manager (Remote) at Remote Full Time

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.

Some things we’re proud of:
3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)

Profitable

Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders

Venture-backed by Accel, Y Combinator, and other top investors

Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google

Learn more about our mission, culture, and hiring process.

You will

Own and grow CoinTracker user communities (e.g. Discourse, Reddit, Telegram, Twitter support, and more)

Create engaging and educational content that enables readers to better understand CoinTracker, cryptocurrency, and the tax landscape

Set the direction, goals, and metrics that help us understand our community’s success

Design and implement campaigns that grow our community base and increase engagement with users

Triage and escalate customer issues from the forum to the product support team

Some of the skills that we are excited about

Expertise with community engagement platforms like Discourse, Reddit, and Telegram

Act as the liaison between our communities and CoinTracker teams about the user experience

Love of writing

Passionate about cryptocurrency and the community around it

2-3+ years experience working in a community management role

1+ years experience working in a crypto-focused community

What’s it like working at CoinTracker?

We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Github, Google Meet, Linear, Notion, Slack, Zendesk. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every individual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.

If this sounds exciting, we’d love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome individuals, not folks who perfectly match a job posting.