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Employment Location: We will be hiring two Branch Managers for the Tremont Branch Office (2855 Tremont Pl. Denver CO 80205) and the Southwest Branch Office (3100 S. Sheridan Blvd. Denver CO 80227).
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
About Our Job
This posting will accept applications until July 4th. Please apply as soon as possible.
About the Department of Finance
The Department of Finance manages the city’s investing, fiscal analysis, budgeting, debt and asset management, tax assessment and collection, and accounting functions as well as establishing, maintaining and enforcing fiscal policies, practices and procedures for the entire City and County of Denver. The Department commits to Denver residents the delivery of these services through a financial structure that mirrors the best practices of both the public and private sectors. This commitment promotes better service, enhanced performance measures, maximum accountability and improved business processes.
About Denver Motor Vehicle
Denver Motor Vehicle (DMV) is authorized as an agent of the State Department of Revenue as outlined in the Colorado Revised Statutes to register and title vehicles and to collect, record, and deposit all taxes and fees prescribed for vehicles owned or operated by residents and business owners within the City and County of Denver.
Diversity in the City
The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team.
Denver Motor Vehicle is seeking a Branch Manager who will actively lead the DMV efforts to collaborate with the leadership team and ensure the best customer service to the residents of Denver. Your leadership and hard work will ensure that our mission, commitment to customer service, and efforts towards continual improvement/innovation not only fulfills today’s needs but will meet the challenges of the future.
The Branch Manager will manage and administer all the activities for their specific location, primarily comprised of one lead technician and up to 9 front line staff. The Branch Manager is also responsible for the daily operations of a branch office, which requires exercising a high degree of initiative, judgment, discretion and decision making to integrate organizational priorities, meet deadlines, solve problems and achieve objectives in a remote location.
Additionally, the Branch Manager:
- Manages and administers the activities for a branch office by implementing established goals, priorities and work assignments for the assigned functions or works units.
- Ensures compliance with rules, regulations, state and federal laws and City ordinances.
- Researches records and compiles and analyzes legal requirements to provide information to the public and other jurisdictions.
- Implements and interprets policies and procedures developed by higher level managers or supervisors.
- Resolves operational and unforeseen procedural problems and addresses other concerns as directed or necessary.
- Resolves problems and mediates conflict encountered during daily operations and determines appropriate solutions while promoting teamwork.
- Provides regular communication and informs staff of relevant business issues and their impact on the organization.
- Coaches, encourages, and works with the DMV leadership team to develop strategies that enhance the employee work experience.
Employment Location: We will be hiring two Branch Managers for the Tremont Branch Office (2855 Tremont Pl. Denver CO 80205) and the Southwest Branch Office (3100 S. Sheridan Blvd. Denver CO 80227).
About You
We are looking for someone with some or all the following skills and experience:
- Previous supervisory experience
- Solid technical skills
- Strong Microsoft skills with Excel, Word, PowerPoint, Outlook, and Teams
- Previous leadership/training experience
- Motor vehicle industry experience
- Cash handling experience
- Effective communication skills, both written and verbal
- Superior customer service Skills
- Conflict resolution and de-escalation skills
- A higher education degree or experience in a relevant field
We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
- Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
- Experience Requirement: Two (2) years of supervisory experience, working with the public, interpreting and explaining regulations, policies, standards, and/or procedures to internal/external customers.
- Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement.
About Everything Else
Job Profile
CA0910 Branch Manager
To view the full job profile including position specifications, physical demands, and probationary period, click
here
.
Position Type
Unlimited
Position Salary Range
$53,574.00 – $88,397.00
Starting Pay
Based on education and experience
Agency
Department of Finance
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click
here
for English or
here
for Spanish.
