We are searching for a Patient Recruitment Manager to join our team!
Circuit Clinical was ranked 20th nationally for Best Workplaces for Innovators by Fast Company® and was named an Inc. Magazine® Best Workplaces 2021. Topping a long list of innovation and startup awards over the last 5 years – including winning SCOPE’s Participant Engagement Award and winning at 43North – Circuit recently won Fast Company’s World Changing Ideas™ Award.
Our award-winning culture is grounded on a belief in the values of transparency, inclusion, accountability, performance, talent seeking, & continuous learning. We live these values every day and we’re looking for a leader who embodies them. Our focus is on building an incredible, hard charging Team and on providing them with the opportunity to do the best work of their careers. In short, we’re motivated to take on the hardest problems in the development of new medicines – this is Work That Matters.
To accomplish our Mission, we know we must recruit the most dynamic, mission-driven, empathetic, and passionate leaders in our industry. That’s where you come in!
What We Offer:
If you’ve been looking for a chance to work with an amazing, highly motivated team and to have direct impact in building a transformative clinical trials company every day – that is exactly what we’re offering. We provide competitive benefits and an environment focused on helping you grow personally and professionally.
What You Will Bring to Circuit Clinical:
As our Patient Recruitment Manager you will be responsible for overseeing the day-to-day patient recruitment activity at the site level by managing the patient recruitment coordinators. Work closely with the Director of Patient Recruitment to create and implement recruitment strategies and initiatives based on study and site goals.
You will report to the Director of Patient Recruitment.
Requirements:
You’ll Be Responsible For:
Planning and Management
Work with patient recruitment team to achieve the monthly strategic goals and objectives for patient recruitment
Manage site recruitment team consisting of Patient Recruitment Coordinators
Ensure recruitment staff are adequately trained and adhere to Standard Operating
Procedures and working guidelines while performing duties on assigned studies.
Fulfill duties of recruitment team as needed to assist team and meet goals.
Work closely with Director of Patient Recruitment to create phone screening scripts utilized by Patient Recruitment Coordinators
Communication
Meet weekly with recruitment staff to discuss status of current projects and discuss upcoming needs
Meet weekly with Director of Patient Recruitment to discuss recruitment focus and strategies
Provide weekly reports indicating recruitment specific progress per district
Keep internal files up to date to help keep transparency between site and recruitment department
Review enrollment status of current studies and adapt quickly when needed to ensure goals are met
Your Qualifications:
Education:
Demonstrated knowledge of the sites clinical research studies as well as the diagnoses and medical terminology that is involved in each study
Responsible for understanding the protocols and exclusions and a comprehensive understanding of each trial being conducted
Bachelor’s degree (preferred)
Experience:
Management experience (of at least small 3-4 person team)
Medical/Clinical Research experience a plus
Your Preferred Experience:
Excellent communication skills (interpersonal, written, verbal)
Formal Presentation skills
Excellent Computer Skills to include: Word, Excel, PowerPoint, as well as proprietary applications unique to the clinical research industry (such as Real Time CTMS)
Exceptional organizational skills and attention to detail
Ability to effectively and efficiently handle multiple tasks simultaneously and adapt to changes in responsibilities and workloads
Critical thinker and problem solver
Ability to stay on target and hit deadlines
Who You Are:
We prize 4 traits above all others:
Hungry: we like people who are ambitious for themselves AND for our Mission and for each other – we’ll all win together and that takes real drive
Happy: we seek pragmatic optimists – pessimism and ironic dispositions, especially in leadership can kill startups – we seek those who know the world can be improved by those who work hard and smart to change it
Humble: not the false “I’m not really anything” kind of modesty – we like swagger! But we prize people who are confident who know they are great, and so is everyone around them… and act accordingly
Smart: there are a LOT of smart people here… but smart is last for a reason. We want those kinds of smart people who can collaborate and respect the intelligence of others.
What Else Predicts Success and Happiness for you at Circuit?
You are proactive. When problems arise, you think through them logically and with clarity, surface them rapidly and collaborate to resolve them swiftly.
You are results oriented and see projects through to the finish line without losing momentum – you are comfortable connecting with others at all levels of the organization to help drive a culture of accountability and performance.
You are an excellent communicator, both verbally and written. You will need to clearly articulate the business, vendor and customer needs and provide status updates to leadership.
You like to ask questions. You understand the need to obtain drilled down details to have smooth operating success. You can live in those details without losing sight of the bigger picture and the result.
You are collaborative and work well in a team environment.
You practice accountability – taking ownership for your work and results.
You are readily transparent and share pertinent information in a timely manner.
Your organizational skills are top notch and have a good sense of project management and follow-through.
You prioritize well but can continually shift priorities based on business needs.
The Other Fine Print:
Location: This position is ideally located in Buffalo, NY, but may be headquartered remotely with travel requirements outlined below
Travel: May require travel several times per month depending on projects to meet with the Team
Exemption Status: Full time, exempt
Physical Requirements: the following physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Regularly required to sit; use hands; reach with hands and arms; talk and hear. Specific vision abilities include close vision
Other Duties: the duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or, the scope of the job may change as necessitated by business demands
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