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Job Brief:
Cie Digital Labs is seeking Operations Managers who demonstrate a desire to grow, are excellent under pressure, and can work under minimal supervision. A successful candidate must be detail-oriented, highly organized, and able to adapt quickly to a fast-paced environment and meet daily deadlines. We are hiring throughout the US.
Cie Digital Labs is seeking Operations Managers who demonstrate a desire to grow, are excellent under pressure, and can work under minimal supervision. A successful candidate must be detail-oriented, highly organized, and able to adapt quickly to a fast-paced environment and meet daily deadlines. We are hiring throughout the US.
Compensation
$35.75 per hour
Benefits
401(k)
401(k) matching
Medical insurance
Dental insurance
Flexible schedule
Health insurance
Life insurance
10 days of paid leave
Vision insurance
Schedule
Monday to Friday
8-hour shift
Remote position
Responsibilities
Oversees operational systems, processes, and infrastructure while looking for opportunities for improvement or revision
Anticipates and tracks operational and tactical risks and provides strategic solutions
Manages day to day business of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management
Works with sales teams to help set and meet daily and quarterly goals
Plays a significant role in long-term planning, project status reporting, and implementing change control processes
Oversees and reports weekly, monthly, quarterly, and annual metrics
Identifies trends and assesses opportunities to improve processes and execution
Completes reasonability testing and information validation before circulating findings and recommendations to key stakeholders
Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values
Collaborates with transitions and onboarding team as needed
Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving stakeholders, and escalates to an appropriate level when required
Assesses a variety of situations and provides clarity to team and stakeholders
Establishes and maintains credible, professional relationships with clients, internal business lines, and external vendors
Solicits and responds to feedback while gaining commitment and support
Supports back-office and firm-wide training programs, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met
Stays up to date on industry regulations, trends, and technology
Works closely with the management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed by regulatory-based best practices
Skills Required
Addressing operational concerns and issues, monitoring overall customer satisfaction
Developing and implementing operational procedures and policies
Analyzing training needs/requirements
Excellent interpersonal communication and organizing skills to coordinate project activities
Ability to communicate with others effectively
Ability to conduct research for special projects, respond to timely inquiries, and present written/ oral briefings
Ability to work with details and time-sensitive issues
Good decision-making skills and response to high-pressure situations
Great attention to detail
Our Culture
Cie Digital Labs is a venture studio that serves as an innovation lab and accelerator for bold entrepreneurs who want to transform disruptive ideas into thriving ventures. Cie blends Silicon Valley DNA with the business maturity of serial entrepreneurs, seasoned venture capitalists, and Fortune 500 executives. Combined with the team’s strategic and operational expertise in technology, product development, and building, and customer acquisition, Cie consistently drives positive outcomes across a wide range of businesses.
