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Job Description
Working at Freudenberg: “We will wow your world!” This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
Chem-Trend, a company of the Freudenberg Group, is a global leader in the development, manufacture and marketing of specialized release agents, purging compounds and related processing aids, with manufacturing and R & D operations in North and South America, Europe and Asia that are supported by its headquarters in Michigan, USA. Chem-Trend has a singular focus of providing innovative solutions for the die casting, polyurethane, rubber, composites, tire, thermoplastic and wood composite industries.
Join Chem-Trend as a Customer Relationship Management Solution Architect! Help shape our SAP Customer Experience solution, ensuring alignment with Freudenberg Chemical Specialties’ business strategies. If you’re growth-oriented, love project work, problem-solving, and collaboration across departments, this role is for you!
CRM Solution Architect (SAP)
Responsibilities
Architect, design, configure, integrate, and manage SAP CX
Lead CRM project teams for timely, budget-friendly, and scope-compliant deliveries
Drive system integration, data migration, and cleansing initiatives
Coordinate assessment, scope, and completion of new development projects
Collaborate with users to identify needs and develop strategy-aligned solutions
Qualifications
Bachelor’s degree in Information Technology or related field
5+ years of CRM automation platform management (SAP, C4C/Sales Cloud)
3+ years of SAP C4C architecture, design, configuration, and integration experience
Hands-on end-to-end SAP Cloud for Customer implementation experience
Some of your Benefits
401K Match
Save for retirement with the company’s help.
Diversity & Inclusion
We focus on providing an inclusive environment and recognize our diversity contributes to our success.
Education Reimbursement
Receive financial aid to help propel your career to the next level.
Corporate Events
We celebrate success as a team, because only together can we achieve our goals.
Sustainability & Social Commitment
We support social and sustainable projects and encourage employee involvement.
Disclaimer
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Additional Information
Mark Hippley
