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Job Description
Who We Are
At Car Vision, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Car Vision Nissan is absolutely critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.
Our goal is to exceed a client’s total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That’s why we’re proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!
We are seeking a motivated, experienced, outgoing, and service-oriented automotive sales floor manager to join our team and coach our salespeople to close more deals. The ideal candidate will have experience hiring, training, and leading a team, will have a strong passion for people, and solid knowledge of sales best practices and customer retention strategies.
Responsibilities
- Perform various clerical and administrative duties
- Maintain customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information
- Ensure payment for billings or accounts receivable are received on time and posted, and contact customers for reconciliation of discrepancies
- Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order
- Coordinate with the service department for vehicle repairs and post charges to appropriate account in a timely manner
- Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems
- Enter all pertinent information into [ERP system] and approved work requested by customer
- Utilize the [ERP system] systems to monitor and track vehicle repairs
- Follow up with customer to confirm completion of work and satisfaction
- Work with finance/local management to ensure customers are charged and A/R is timely collected
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such
- Perform other duties as assigned by management
Qualifications
- High School Diploma or equivalent required
- 4 years of clerical or administrative support experience
- Valid driver’s license and safe driving record
- Excellent communication and organizational skills
- Advanced computer software skills
- Experience using general office equipment (i.e., copier, fax machine, etc.)
- Ability to sit or stand for prolonged periods of time
- Ability to perform repetitive data entry tasks, manual dexterity
What We Offer
- Health Insurance
- 401(k) Savings Plan
- Closed on Sundays
- Free Cell Line for every associate
- Paid Vacation
- Paid Company Holidays
- Paid Training
- Ongoing Professional Development
- Employee Discounts
- Family-Friendly and Inclusive Culture
- Career Growth and Internal Promotions
- Custom and Competitive Wage Plans
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
